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Wasserman
Los Angeles, CA, United States
Wasserman is a leading marketing, management, representation and sales business that serves talent, brands and properties on a global scale. We operate at the epicenter of sports, music, entertainment and culture, empowering clients, igniting passions and inspiring fans worldwide. Headquartered in Los Angeles, Wasserman's presence spans 27 countrie
Job Source: WassermanAEG
Pasadena, CA, United States
JOB SUMMARY: The Director of Community Relations represents the RBOC in the community by developing and fostering key relationships in the City of Pasadena and beyond. This position provides a key point of contact for the community. The Director of Community Relations will be tasked with developing strategies companywide to promote and enhance the
Job Source: AEGJetZero, Inc.
Long Beach
Job Description Job Description What is JetZero? Today’s aircraft contribute around 2.5% of global CO2 emissions, equivalent to the emissions of 200 million cars. This is only going to increase: Air travel is forecasted to double by 2050, while meaningful efficiency gains using current airplanes have hit a wall. JetZero is developing a blended win
Job Source: JetZero, Inc.Lin Realty Group
Pasadena
Job Description Job Description Our new Director of VIP Client Relations will make our clients and team members feel seen, heard, and cared for through empathetic acts of thoughtfulness , appreciation events , creative/personalized gifting , and the seamless delivery of world-class concierge service ... ...so we can fulfill our mission of
Job Source: Lin Realty GroupCascade Living Group
West Covina, CA, United States
Career with amazing salary and commission potential!!! Looking for a sales animal with a heart. N ot often does an opportunity come around where you get to make a difference in people’s lives every day at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting peopl
Job Source: Cascade Living GroupRegency Grand
West Covina, CA, United States
Career with amazing salary and commission potential!!! Looking for a sales animal with a heart. Not often does an opportunity come around where you get to make a difference in people's lives every day at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting people to am
Job Source: Regency GrandThe Nonprofit Partnership
Hawthorne, CA, United States
Richstone Family Center (RFC) is dedicated to preventing and treating child abuse and trauma; strengthening and educating families; and decreasing violence in families, schools and communities. Since 1974, RFC has established itself to provide comprehensive services that include: trauma focused treatment and therapy, crisis intervention, group supp
Job Source: The Nonprofit PartnershipRegency Grand
West Covina, CA, United States
Career with amazing salary and commission potential!!! Looking for a sales animal with a heart. Not often does an opportunity come around where you get to make a difference in people's lives every day at work. But that is precisely what we are about at Cascade Living Group. If you have a skill for selling and a passion for connecting people to am
Job Source: Regency GrandLos Angeles, CA, United States
**Director of Customer Relations**
* Los Angeles, CA
* Full-Time
* Sales
* Director of Customer Relations
Join our tech cannabis company of 100+ employees and growing! We are looking to add a tech-savvy call center supervisor to our team that is able to effectively manage a virtual team of 15+ dispatchers.
At Good Tree, we use various systems to monitor our virtual dispatch team. We are looking for a supervisor that can establish an accountability system for our virtual team, by using reports and evaluating customer needs.
Supervisors Responsibilities:
* Manage a team of virtual call center agents.
* Be available to affect the entirety of the teams operations.
* Coach to maintain quality assurance
* Motivate and encourage agents through positive communication and feedback
* Meet at least once each week with your team. At a minimum, review the following topics:
* Review the past weeks events, including statistics, results and industry news.
* Disseminate new product information to the agents.
* Discuss a sales theme or point-of-interest topic for the agents.
* Introduce new staff members.
* Present commendations and awards.
* Communicate company information.
* Answer questions and comments.
* Present to the Project Manager at the conclusion of each week a breakdown of the past weeks monitoring checklists and a written performance summary of the team.
* Develop schedules with agents each week to ensure call center objectives are covered.
* Schedule residual training, departmental meetings, sales training, and computer training.
* Establish monthly meetings with other departments to review call center operations.
* Create effective channels of agent feedback.
* Bachelor's Degree or higher
* Demonstrated skills in analytics, presentation, teamwork, and customer management
* 4-10 years experience managing/consulting customer accounts, or customer service
* Experience in planning and managing multiple cross-functional projects
* Experience in Human Resources, Program Management, Account Management, Healthcare, and/or Leadership Development (preferred)
*Good Tree is an equal opportunity employer. We celebrate diversity, and it is our dedication to creating an inclusive environment for all staff and employees.*
Job Types: Full-time, Part-time
Pay: $19.00 - $27.00 per hour
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Director of Customer Relations jobs in Los Angeles, CA, United States
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