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Encore
New Orleans
**Position Overview** The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite opera
Job Source: EncoreCaesars Entertainment
New Orleans, LA, United States
Job Description JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture, blazes the trail, and commits to deliver
Job Source: Caesars EntertainmentHyatt
New Orleans
**Description:** **The Hyatt Regency New Orleans,** a 1193 room luxury full-service hotel with 200,000 sq. ft. of event space, is searching for a talented **Executive Sous Chef** to help lead our culinary team. The Executive Sous Chef works directly with and in the absence of the Executive Chef to oversee and improve the F&B outlets and banquet ope
Job Source: HyattEncore
New Orleans
**Position Overview** The Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensure operational efficiencies and customer satisfaction. This role may also participate in location administrative duties in support of onsite opera
Job Source: EncoreHyatt
New Orleans
**Description:** The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area’s great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor's number one food destination in the Unite
Job Source: HyattHyatt
New Orleans
**Description:** Join us for this incredible opportunity to be part of our Front Office team as the Assistant Front Office Manager at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th spot o
Job Source: HyattHyatt Regency New Orleans
New Orleans, LA, United States
Summary Join us for this incredible opportunity to be part of our Sales team as a Remote Group Sales Manager - Midwest/Chicago In Market at the Hyatt Regency New Orleans. Not only will you be part of a rock-start team who lives their purpose of caring for people so they can be their best, but you’ll get to be part of a company that earned the 16th
Job Source: Hyatt Regency New OrleansHYATT Hotels
New Orleans, LA, United States
The Hyatt Regency New Orleans is a 1,193 room four diamond, premier hotel with 200,000 sq ft of meeting space in the downtown business district of New Orleans, and with the area's great offerings of professional sports teams, world class art galleries, lively music venues, and Trip Advisor's number one food destination in the United States, we are
Job Source: HYATT HotelsNew Orleans, LA, United States
Position Overview
The Sr. Technical Lead is a Mid-Tier technical Operator, focusing on small general session work, or assisting with larger general sessions. This is intended to be a bridge between technical lead and technical specialist and reports to an Operations Manager, Dir, Operations or DET.
Key Job Responsibilities
Equipment Operation
• Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section.
• Troubleshoots technical issues and resolve problems quickly as they arise.
• Complies with all Company security and safety measures.
• Ensures equipment is secure from theft and/or damage when in use.
Customer Service
• Provides excellent service and strives to exceed the expectations and needs of internal and external customers.
• Maintains a positive relationship with all clients through effective communication.
• Collaborates with internal team on event solutions pre-event and during event to ensure the best possible customer satisfaction.
• Understands and fosters the hotel/client relationship.
Training/Staff Development
• Creates an atmosphere that fosters the development of technical and leadership skills in other employees.
• Provides mentorship and coaching to technical, sales, and operations team members to develop technical skills as needed.
Event Supervision
• Performs advanced work (pre/during/post event) with operations team members.
• Supervises and directs other technicians during an event.
Equipment Maintenance
• Assists team with proper security, storage, transportation, and maintenance of equipment.
• Performs inventory and forecasting of equipment needs.
Job Qualifications
• Bachelor’s Degree is preferred.
• 2+ years of field experience in specialty area is required.
• 2-3 years of customer service or hospitality experience is preferred.
• Internal applicants MUST be Technical 1-Star Certified before applying. External applicants will validate and achieve their Technical 1-Star Certification within 60 days of start date.
• Ability to lift 50 Lbs.
• Internal Candidates must show completion of 50% of hands-on skill verification for appropriate core discipline (Audio, Lighting, Projection, Video)
• Ability to interact professionally and effectively with a diverse work force, customer base and senior level management.
• Strong customer, client and coworker interface experience and abilities.
•A valid driver’s license is required for team members in positions that may operate Company vehicles. Additional DOT requirement may need to be met if applicable.
Competencies
Deliver World Class Service
• Hospitality
• Ownership
Do The Right Thing
• Demonstrates Self-Awareness
Drive Results
• Ensures Accountability
See The Big Picture
• Decision Quality
• Manages Complexity
Value People
• Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx).
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
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Email Alert for Event Sr. Technical Lead, Audio Visual - Hyatt Regency New Orleans jobs in New Orleans, LA, United States
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