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Technology Support Specialist

Scottsdale, AZ, United States

WHO WE ARE

Our mission at P.B. Bell is making lives and places better by developing, improving and managing multifamily communities. Based in Scottsdale, P.B. Bell has provided multifamily services since 1976 and remains family-owned. Committed to quality apartment homes and service, P.B. Bell's portfolio spans throughout every Phoenix submarket as well as Northern Arizona. Click here to view our communities.

At P.B. Bell, everything we do is guided by our core values: Get Creative, Act with Integrity, Be Accountable, Show You Care and Enjoy The Ride. For more than 45 years, these qualities have defined our culture and continue to be celebrated.

As a multifamily housing developer and management company, it's important for our team at P.B. Bell to support the residents and members of our communities at large. From onsite clothing and food drives to community clean-up efforts and charitable donations, we pledge to make our communities a better place for everyone. P.B. Bell is a proud member of the Arizona Multihousing Association.

Job Description

The Technology Support Specialist will work closely with the Technology Director and are the friendly, first level support of all technology related help desk tickets, providing hands-on support for workstations, servers, printers, networks, phones, Microsoft applications, and more for all local and remote users. Additional responsibilities include coordinating MSP, third-party support, project management & implementation, department related administrative tasks, training end users, creating manuals, and more. Occasional, local state travel may be required.

The ideal candidate will be detail and service oriented, and effectively collaborate with teammates, multitask, prioritize, and meet critical deadlines while exhibiting care for the company culture.

Requirements

Formal hands-on Windows IT Experience is a must.

Physical & Virtual Network Infrastructure & Troubleshooting

Knowledge of (LAN), (WAN), (WLAN), firewalls, AP, OP AD, VPNs, and access restriction.

On Premise Domain Controller and File Server

Network Shares, File Permissions, Printer Configurations

Microsoft 365 Cloud Administration

AD, Azure & Exchange

Sites and Services

Group Policies

Security Groups & Filtering

DNS Filtering & Configuration

Protocols (TCP/IP, SMTP, IMAP, SMB)

Microsoft Desktop applications knowledge

Intermediate to Expert Outlook & Excel knowledge

Hardware Troubleshooting & Replacement

Computers, Servers, Tablets, Phones, Cables, Printers, Hard Drive, NIC, RAM, etc.

Ability to research and find solutions to problems

Strong documentation, administrative, and follow-through skills

Employee benefits include: Company Matched 401(k) Retirement Savings Plan

Employee Referral Program

Life Insurance

Long & Short Term Disability

Medical, Dental & Vision Insurance

Paid Holidays & Time Off

Up to 50% Rent Discounts

Paid Volunteer Hours

Rewards & Recognition Programs

Team Building Events & Outings

Training, Growth & Mentorship Opportunities

Education Reimbursement Program

Up to 50% Rent Discounts

P.B. Bell is an Equal Opportunity employer and supports a drug-free work environment through pre-employment drug testing. For additional information regarding employment with P.B. Bell, please email Human Resources at [email protected]

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