Technology Support Specialist
Scottsdale, AZ, United States
WHO WE ARE
Our mission at P.B. Bell is making lives and places better by developing, improving and managing multifamily communities. Based in Scottsdale, P.B. Bell has provided multifamily services since 1976 and remains family-owned. Committed to quality apartment homes and service, P.B. Bell's portfolio spans throughout every Phoenix submarket as well as Northern Arizona. Click here to view our communities.
At P.B. Bell, everything we do is guided by our core values: Get Creative, Act with Integrity, Be Accountable, Show You Care and Enjoy The Ride. For more than 45 years, these qualities have defined our culture and continue to be celebrated.
As a multifamily housing developer and management company, it's important for our team at P.B. Bell to support the residents and members of our communities at large. From onsite clothing and food drives to community clean-up efforts and charitable donations, we pledge to make our communities a better place for everyone. P.B. Bell is a proud member of the Arizona Multihousing Association.
Job Description
The Technology Support Specialist will work closely with the Technology Director and are the friendly, first level support of all technology related help desk tickets, providing hands-on support for workstations, servers, printers, networks, phones, Microsoft applications, and more for all local and remote users. Additional responsibilities include coordinating MSP, third-party support, project management & implementation, department related administrative tasks, training end users, creating manuals, and more. Occasional, local state travel may be required.
The ideal candidate will be detail and service oriented, and effectively collaborate with teammates, multitask, prioritize, and meet critical deadlines while exhibiting care for the company culture.
Requirements
Formal hands-on Windows IT Experience is a must.
Physical & Virtual Network Infrastructure & Troubleshooting
Knowledge of (LAN), (WAN), (WLAN), firewalls, AP, OP AD, VPNs, and access restriction.
On Premise Domain Controller and File Server
Network Shares, File Permissions, Printer Configurations
Microsoft 365 Cloud Administration
AD, Azure & Exchange
Sites and Services
Group Policies
Security Groups & Filtering
DNS Filtering & Configuration
Protocols (TCP/IP, SMTP, IMAP, SMB)
Microsoft Desktop applications knowledge
Intermediate to Expert Outlook & Excel knowledge
Hardware Troubleshooting & Replacement
Computers, Servers, Tablets, Phones, Cables, Printers, Hard Drive, NIC, RAM, etc.
Ability to research and find solutions to problems
Strong documentation, administrative, and follow-through skills
Employee benefits include: Company Matched 401(k) Retirement Savings Plan
Employee Referral Program
Life Insurance
Long & Short Term Disability
Medical, Dental & Vision Insurance
Paid Holidays & Time Off
Up to 50% Rent Discounts
Paid Volunteer Hours
Rewards & Recognition Programs
Team Building Events & Outings
Training, Growth & Mentorship Opportunities
Education Reimbursement Program
Up to 50% Rent Discounts
P.B. Bell is an Equal Opportunity employer and supports a drug-free work environment through pre-employment drug testing. For additional information regarding employment with P.B. Bell, please email Human Resources at [email protected]