Sr. Cloud Ops SA, AWS Industries Specialist SA

New York, NY, United States

Description

The AWS Industries (AWSI) Specialist SA team is seeking a Senior Cloud Operations Solutions Architect (SA). Aligned to the world's largest companies, the Sr. Cloud Ops SA is responsible for leading customers through the design and implementation of best practices to run and maintain workloads on AWS. In this role, you'll partner with AWS Account Teams to drive cloud operations excellence with customers, including observability, automation, landing zones, optimization, and more. As part of the AWS Industries Specialist SA team, you'll have an opportunity to spearhead foundational best practices with domain experts across the globe.

As an experienced cloud operations expert, you’ll be responsible for representing customers with aligned product teams, shaping external guidance, and scaling through industry focused pattern development. You’ll have opportunities to develop your personal brand through public guidance published as blogs, as well as opportunities to speak at AWS conferences. You’ll be expected to earn the trust of platform engineers and technology executives alike. As a member of the AWS technical community, you’ll mentor members of the technical field, lead internal enablement sessions, and help influence messaging. The ideal candidate has experience deploying enterprise-scale observability solutions, and may have experience in infrastructure-as-code or automation technologies.

A day in the life

Work with customers to understand the business impact of the workload

Provide expert-level knowledge on various architecture patterns and services

Document and share best practices across through blog posts, white papers, speaking engagements, and more

Work with AWS product and service teams to collect and prioritize customer feedback

Collect and communicate cloud operations trends from a global set of multinational customers

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

As a Solutions Architect at AWS, you will have the opportunity to help shape and deliver on a strategy to build broad use of Amazon's utility computing web services (e.g., Amazon S3, Amazon EC2, and Amazon Cloud Front) directly with our key customers. Your broad responsibilities will include: owning technical engagements, designing secure architectures, developing a deep expertise in the AWS technologies as well as broad know-how around how applications and services are built securely using the AWS platform, and being a subject-matter expert on securing cloud workloads.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers where they are in their cloud journey and work backwards from their industry specific needs to transform their business and their entire industry. Our team speaks the language of our industry customers, which means that we focus on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner.

Basic Qualifications

8+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience

3+ years of design, implementation, or consulting in applications and infrastructures experience

Experience architecting infrastructure solutions using both Linux/Unix and Windows with specific recommendations on server, load balancing, HA/DR, & storage architectures

Preferred Qualifications

5+ years of infrastructure architecture, database architecture and networking experience

Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients

Experience working with end user or developer communities

Knowledge of AWS services, market segments, customer base and industry verticals

Experience architecting/operating solutions built on AWS

3+ years of deploying enterprise-scale observability solutions and experience in infrastructure-as-code or automation technologies

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $138,200/year in our lowest geographic market up to $239,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.