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Fusion Technology LLC
Jamaica
Job Description Job Description Who is Fusion Technology? Fusion Technology is a performance-driven HUBZone Small Business concern residing in the heart of the beautiful mountainsides of West Virginia, steps away from the Federal Bureau of Investigation's Criminal Justice Information Services Division's Headquarters. Founded in 2007 by an Engine
Job Source: Fusion Technology LLCGitLab
Little Ferry, NJ, United States
The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab . About The Team Product Marke
Job Source: GitLabMTA
Brooklyn
Telecommunications Associate I - IV / Telecommunications Specialist I - III (Data) Job ID: 1917 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: Regular Department: Technology & Info Services Date Posted: Jun 12, 2024 Description Job Information Title: Telecommunications Associate I - IV / Telecommunicat
Job Source: MTALVI Associates
New York, NY, United States
Title: Join our team as a Telecommunications Design Engineer in Garden City, USA! Introductory Paragraph: My client are currently seeking an experienced and highly motivated Telecoms Design Engineer to join our client's innovative and dynamic team located in the beautiful city of Garden City. The successful candidate will play a critical role in d
Job Source: LVI AssociatesLVI Associates
New York, NY, United States
Title: Join our team as a Telecommunications Design Engineer in Garden City, USA! Introductory Paragraph: We are currently seeking an experienced and highly motivated Telecommunications Design Engineer to join our client's innovative and dynamic team located in the beautiful city of Garden City. The successful candidate will play a critical role i
Job Source: LVI AssociatesWSP USA
New York
Great people. Great places. Great projects. kW Mission Critical Engineering, a WSP company, is a high-performance, fast-paced consulting engineering firm designing data centers and mission critical environments across the globe. We hire smart, responsive, team players to work in collaborative and mentoring office settings. Our mechanical, electrica
Job Source: WSP USALVI Associates
New York, NY, United States
Title: Join our team as a Remote Telecommunications Design Consultant. Introductory Paragraph: We are currently seeking an experienced and highly motivated Telecommunications Design Consultant to join our client's innovative and dynamic team located in the beautiful city of Garden City. The successful candidate will play a critical role in designi
Job Source: LVI AssociatesLVI Associates
New York, NY, United States
Title: Join our team as a Telecommunications Design Engineer in Garden City, USA! Introductory Paragraph: We are currently seeking an experienced and highly motivated Telecommunication Design Engineer to join our client's innovative and dynamic team located in the beautiful city of Garden City. The successful candidate will play a critical role in
Job Source: LVI AssociatesNew York
Job Description Job Description Description Overview
The Technology Infrastructure department is responsible for planning, engineering, installing and operating the technology infrastructure throughout NYPL. These PCs, phones, network equipment and communications circuits provide patrons and staff access to the Internet, public and enterprise applications and other information resources, thereby supporting the entire mission of the Library. We also work with Capital Planning to ensure that all new or renovated buildings include the latest in technology infrastructure.
The Manager, Telecommunications will lead the Telecommunications team. The position is also responsible for interfacing with key business leaders to review needs, define requirements, and execute technical implementation. They will review upcoming technical needs (upgrades, road map) and determine optimal balance between functionality and security for such deployments. The manager will also have primary responsibility for reliable operation of in-house and contracted voice services.
Key Responsibilities Provide leadership in planning, deploying and operating the NYPL telephony environment, consisting of Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, Avaya Call Manager and ACD systems, branch Nortel BCM and Partner key systems, and the IP, SIP and POTs circuits that connect them.
Deliver reliable voice calling, voicemail, ACD and audio conferencing services.
Lead efforts to install and upgrade the voice systems to a common VoIP platform.
Manage two staff Telecommunications Technicians, organizing their daily activities and ensuring their timely response to repairs and request tickets.
Supervise other IT staff and outside vendors as needed to complete telephony projects and repairs.
Prepare RFPs and bid specifications for voice equipment replacement, upgrade, and expansion, as well as small data/phone cabling installations.
Manage telecom vendors that provide hardware support and provision/maintain the circuits, and provide outsourced services such as voice conferencing.
Maintain an accurate inventory of the voice system equipment and circuits.
Periodically reconcile telecom bills against active services to ensure proper billing.
Work with other IT groups and Capital Planning staff to implement the voice portion of new and renovated building projects.
Required Education, Experience & Skills Required Education & Experience Bachelor's degree with a major in telecommunications, computer systems, or engineering, or strong combination of education and work experience
10 years of experience planning, installing and maintaining a large (1,000+ handsets, 500+ POTS lines, PRI and copper trunks) distributed (25+ locations) voice system
Required Skills Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes.
Experience with Avaya Aura (including Session Manager, System Manager Call Manager) and ACD systems. Strong knowledge of vectoring.
Familiarity with IX messaging or comparable messaging system.
Understanding of structured cable systems.
Available on-call after hours and weekends.
Able to supervise equipment replacement and circuit upgrades during evening and weekends (outside of public service hours)
Preferred Qualifications Preferred Qualifications Relevant Avaya certifications preferred. Cisco or Mitel certification acceptable
More... Core Values
All team members are expected and encouraged to embody the NYPL Core Values: Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Physical Duties Limited physical effort is required
Light lifting required
Lifting up to 40 lbs. required
Requires travel within NYC
Physical Required?
No
Schedule
M-F 9-5, some flexibility Weekends and nights as required.
Email Alert for Manager, Telecommunications jobs in New York
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