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Hitachi High-Tech America, Inc
Dallas, TX, United States
Description WORK STYLE DESIGNATION: Onsite WORK LOCATION: Dallas, TX EXPECTED PAY RANGE: $24.04 - 33.06 per hour This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection p
Job Source: Hitachi High-Tech America, IncDiverse Lynx
Plano, TX, United States
Job Title: Service Desk Analyst Location: Plano, Texas (Day on onsite Role) Duration: Full time JOB DESCRIPTION: Knowledge of Service Desk Roles and responsibilities. Minimum 2-3 years' experience in a Service Desk Analyst role / IT Support in a global organization. Flexible for rotational shifts (between 5am to 5pm CST)/ Flexibility in shifti
Job Source: Diverse LynxCatapult Staffing
Plano, TX, United States
Must-Haves/ Top 3 skills: Experience supporting C/VP Level Executives- and supporting desk side Tier2/3 support (remote AND in the field) Experience with larger infrastructure buildout Job Duties and Responsibilities: Configure, deploy, and support various computers, networking, phones, mobile devices, audio-video, and other equipment and software
Job Source: Catapult StaffingIrving Independent School District
Irving, TX, United States
JOB TITLE: SERVICE DESK ANALYST II WAGE/HOUR STATUS: Non-Exempt REPORTS TO: Director of Technical Services PAY GRADE: IT2 (230 Days) DEPARTMENT: Technology Services DATE REVISED: April 2023 PRIMARY PURPOSE: Provide support and guidance for the District's Application Service Desk. This includes providing direction and support to Service
Job Source: Irving Independent School DistrictSolis Mammography/ Washington Radiology
Addison
IT Service Desk Analyst III Looking to elevate your career? Join us! Work Location: Addison, TX Work Hours: Full-Time, 40 hours per week Department Highlights: + Ability to work collaboratively in multiple areas within the organization. + Opportunity to work with cutting edge technology. + Fast paced working environment that allows for new learning
Job Source: Solis Mammography/ Washington RadiologySolis Mammography/ Washington Radiology
Addison, TX, United States
IT Service Desk Analyst III Looking to elevate your career? Join us! Work Location: Addison, TX Work Hours: Full-Time, 40 hours per week Department Highlights: Ability to work collaboratively in multiple areas within the organization. Opportunity to work with cutting edge technology. Fast paced working environment that allows for new learnin
Job Source: Solis Mammography/ Washington RadiologyECi Software Solutions Career
Dallas, TX, United States
For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a custom
Job Source: ECi Software Solutions CareerCarrington Holding Company, LLC
Plano, TX, United States
Job Description Come join our amazing team and work remote, prefer someone living in PST zone. The Wire Desk Analyst l will be responsible for assisting the Treasury department with its ongoing daily operational needs such as transaction processing, balance reporting, bank account administration, maintaining signatories, unclaimed property report
Job Source: Carrington Holding Company, LLCDallas, TX, United States
The Opportunity:
We are in search of a skilled IT Service Desk Analyst to join our IT team at RS&H. This person will have various roles in IT Operations at RS&H, such as providing first call resolution and customer service to our Associates, developing and improving processes and procedures, taking part in IT projects and tasks, contributing to the achievement of key results driven objectives, and offering support to our increasing service delivery demands. The ideal candidate will have a diverse technical background with experience in PC deployment, PC diagnostics and repair, basic networking technologies, and Windows Operating systems. We are looking for a candidate who is interested in an opportunity to expand their skillset, learn new technologies, and to work as part of a dynamic team supporting operational needs. This role will work with the business and other IT associates to deliver exceptional support and service for a wide range of applications, hardware, and cutting-edge technologies for 1500 associates across 60 offices. The position will be in the Dallas area, supporting the Associates in that office directly as well as supporting the business and IT teams remotely across the United States.
Duties and Responsibilities:
Monitors helpdesk email, phone and ticketing systems for incoming requests and works with associates to identify, troubleshoot, document relevant details, and possible solutions.
Resolve incidents and service requests by utilizing technical skills, knowledgebase, documentation, or IT resources.
Troubleshoot, research, diagnose, document, and resolve technical issues surrounding Windows Operating Systems, Office 365 applications, engineering production applications, collaboration systems, and basic networking technologies.
Facilitate escalation process and engage with senior level staff when necessary.
User account administration on several IT platforms.
Performs configuration changes, updates, and upgrades to systems and applications as directed.
Deploy, setup, and support desktops, laptops, VoIP, Unified Communication, Video Conferencing, and other technologies to Associates.
Participates in the off-hours On-Call rotation.
Other duties and projects as assigned.
Qualifications:
High School Diploma or equivalent required; Associates Degree preferred.
Technical certifications such as A+, Network+, and/or MCSA a plus.
5+ years of experience working in IT Support role.
3+ years of experience imaging, deploying, and supporting desktops, laptops, and mobile devices in a Microsoft Windows environment with Software Center and Intune.
Strong working knowledge of Microsoft Windows with the ability to solve complex workstation issues.
Experience in implementing and developing ITSM platforms a plus.
Knowledge of Engineering applications (AutoCAD, Revit, MicroStation, etc.) a plus.
Experience deploying software via Microsoft deployment tools.
The ability to communicate effectively with Associates throughout the firm.
If this sounds like the role for you and you're ready to join an amazing team, please apply.
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Please view Equal Employment Opportunity Posters provided by OFCCP here.
Please note: no agency representation or submissions will be recognized for this vacancy. Candidates should apply directly to this role to be considered. It is the responsibility of all third-party recruiting and employment agencies to know and adhere to our recruiting policy.
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The Company:
Employee-owned, RS&H is one of the nations leading architecture, engineering, and consulting firms whose associates work hard every day to create a more connected future where everyone can thrive. We offer an exceptional journey from start to future. Our integrated teams translate experience into insight, turn challenges into opportunities, and build relationships that are as strong as the buildings and infrastructure we deliver together. We attribute our success to an unwavering commitment to our core values of: integrity, caring, forward-thinking, creativity, inclusivity, and ownership.
Email Alert for Service Desk Analyst II jobs in Dallas, TX, United States
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