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U-Haul
Worcester, MA, United States
Location: 290 Belmont St, Worcester, Massachusetts 01604 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul compa
Job Source: U-HaulCompunnel
Franklin, MA, United States
Summary: The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service representative is responsible for determining the client’s issue, offer possible solutions or providing follow-up a
Job Source: CompunnelSam's Club
Framingham, MA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubSam's Club
Norfolk, MA, United States
Job Summary: Customer Service Representatives at Sam's Club ensure that customers have a pleasant shopping experience. They handle inquiries, assist with returns, exchanges, and are knowledgeable about store policies and products. Responsibilities: - Provide information to customers on products and services. - Handle returns, exchanges, and complai
Job Source: Sam's ClubTransCore
Auburn, MA, United States
TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our team in Auburn, Massachusetts. Summary: Under the direction of the Customer Communications Supervisors, the Customer Communications Representative is the primary customer service interface for the E-ZPass MA Program. The CSR is respo
Job Source: TransCoreNewton-Wellesley Hospital(NWH)
Newton Lower Falls, MA, United States
Title : CUSTOMER SERVICE REPRESENTATIVE HR ID# : 01-7010-000455 Department : Radiology Department Reports to : Radiology Operations Manager Date Description Last Revised/Approved : December 2019 Job Summary: Responsible for representing the radiology department to patients, patients' family members, physician offices, health care centers, med
Job Source: Newton-Wellesley Hospital(NWH)The Kraft Group
Worcester, MA, United States
Job Details Job Location Rand Whitney Container Greenwood MA - Worcester, MA Position Type Full Time Education Level High School Diploma or Equivalent Job Shift Day Job Category Administrative/Clerical Description SUMMARY Responsible for providing effectively serving all internal and external customers by using excellent, in-depth knowledge
Job Source: The Kraft GroupFamily Dollar
Watertown, MA, United States
Family Dollar - 309 MOODY ST [Retail Associate / Cashier / Team Member] As a Customer Service Representative at Family Dollar, you will: Be responsible for providing exceptional service to customers; Greet customers and assist them with selection of merchandise; Complete cash register transactions and answer questions regarding the store and mercha
Job Source: Family DollarMarlborough, MA, United States
**Customer Service Representative - NA**
Location Marlborough, Massachusetts, United States of America Category Other Job Id 219770W JOB DESCRIPTION
DuPont Electronics & Imaging has an opening for a Customer Service Representative located in Marlboro, MA.
The Customer Service Representative is the interface between customers and our business to deliver exceptional service through the order to cash process.
The Customer Service Representative provides solutions to the customer while managing operational needs and collaborating closely with functional partners (Manufacturing, Marketing & Sales, Supply Chain).
This position works with, but not limited to, demand and supply planners, market segments, site plants, warehouses, regional contacts, carriers, and financial contacts to meet customers needs while maintaining quality standards.
Responsibilities include responding to customer inquiries and complaints utilizing the various Business Unit tracking systems, issuing credit/debit memos, and monitoring sales orders through the order fulfillment process. This position requires a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process related to customer service.
Core Responsibilities:
* Manage customer orders through Customer Service work processes and systems,
* Maintain a thorough knowledge of the businesses products, businesses, applications, and service offerings,
* Strengthen customer experience through solid relationships, understanding customer needs and gathering market intelligence,
* Coordinate activity at assigned customer accounts, proactively address issues and implement solutions,
* Identify and deliver value added services to our customers,
* Proactively provide differentiated services to our customers by thorough understanding of our service offerings,
* Differentiate between customer requirements and DuPont capabilities; choose the best/cost effective solution,
* Support commercial strategies for customers across multiple businesses.
Minimum Skills
* Required: 4 yr. College Degree,
* Some working experience in a Customer Service related position
* Develop proficiency as a Customer Service Representative,
* Proven ability to build and maintain strong customer relationships,
* This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers,
* Ability to identify areas for improvement and implement change,
* Excellent interpersonal and written communication skills,
* Strong computer skills. Salesforce.com experience is a plus,
* Knowledge of the Sales to Cash (STC)/Requisition to Pay (RTP) process (preferred but not required),
* Intermediate to high level Microsoft Office proficiency required (Excel, PowerPoint, and Word),
* Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management,
* Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment, Logistics, operations, or manufacturing experience preferred.
Additional Information: Customer and Manufacturing Plant travel may be required.
DuPont is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our .
For US Applicants: See the Equal Employment Opportunity is the Law poster at:
For our U.S. Affirmative Action Policy, .
Email Alert for Customer Service Representative - NA jobs in Marlborough, MA, United States
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