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Modern Auto CO
Concord, NC, United States
Modern Hyundai/Genesis of Concord - Automotive Service Advisor Position Come join the team of talented service professionals at Modern Hyundai/Genesis of Concord. Responsibilities for this position include: Greet customers in a timely, friendly manner Advise customers on the care of their vehicle and the value of maintaining the vehicle according
Job Source: Modern Auto COKeffer Mazda
Huntersville, NC, United States
Job Description Job Description Job Summary: The Automotive Service Advisor at Keffer Mazda in Huntersville, North Carolina is a vital member of our team responsible for overseeing the maintenance and repair services for our customers' vehicles. This is a full-time management role with a competitive base salary plus commission in the auto industr
Job Source: Keffer MazdaWoodie's Auto Service
Charlotte, NC, United States
Job DescriptionJob Description Are you ready to be a part of a TRUE winning culture?! Woodie's Auto Service is looking for a GREAT Automotive Service Advisor to join our family! We believe you can take us to the next level and we can do the same for you. We've built a business that challenges the status quo, rewards exceptionalism, and provides a
Job Source: Woodie's Auto ServiceIcahn Automotive Group LLC
Harrisburg, NC, United States
Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in
Job Source: Icahn Automotive Group LLCIcahn Automotive Group LLC
Charlotte, NC, United States
Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in
Job Source: Icahn Automotive Group LLCIcahn Automotive Group LLC
Matthews, NC, United States
Job Description Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on the sales floor, and at the register. Duties Responsibilities First point of contact for customers on the phone and in
Job Source: Icahn Automotive Group LLCTuffy Tire & Auto 77004
Charlotte, NC, United States
Job Description Job Description Benefits: Bonus based on performance Competitive salary Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Paid Time Off Careers Advancement Opportunities - we are always looking to promote from wit
Job Source: Tuffy Tire & Auto 77004Sonic Automotive
Charlotte, NC, United States
Auto Body Repair Person - Town and Country Toyota in Charlotte, NC at Sonic Automotive Location: 9101 South Boulevard Charlotte, NC 28273 Job Type: Other Experience: Associate About At Town and Country Toyota , a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop profession
Job Source: Sonic AutomotiveCharlotte, NC, United States
Job Description Job Description The automotive service advisor will be responsible for overseeing the operations and administration of the daily operations of which include the service department for this repair shop.
They will play a crucial role in ensuring that customers' vehicles are serviced, repaired, and maintained efficiently and effectively.
Job Duties will include:
Manage and oversee the daily operations of the service department, including scheduling, workflow, and resource allocation. Ensure that all service advisors, technicians, and support staff are performing their duties effectively.
Provide excellent customer service by addressing customer inquiries, concerns, and complaints. Ensure that customers are kept informed about the status of their vehicles and that their expectations are met or exceeded.
Hire, train, and supervise service advisors, technicians, and support staff. Provide guidance and support to improve their performance, address any performance issues, and encourage teamwork.
Optimize the workflow and efficiency of the service department to ensure timely completion of repairs and maintenance tasks. Monitor and analyze key performance indicators (KPIs) such as average repair time, customer satisfaction, and productivity.
Implement quality control measures to ensure that all repairs and maintenance work meet industry standards and customer expectations.
Manage the inventory of parts, tools, and equipment required for service and repairs. Coordinate with suppliers to ensure timely availability of necessary supplies while controlling costs and minimizing waste.
Prepare and manage the service department budget, including forecasting and monitoring expenses, revenues, and profitability. Identify opportunities for cost reduction and revenue growth.
Ensure compliance with all relevant regulations, safety standards, and manufacturer guidelines. Implement and enforce proper safety protocols and practices within the service department.
Build and maintain strong relationships with customers and vendors. Collaborate with sales and marketing teams to identify opportunities for business growth and customer retention.
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Automotive Service Advisor jobs in Charlotte, NC, United States
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