Fulfillment Specialist

Seattle, WA, United States

Job Details

Job Location

Lucile Lucile - Seattle, WA

Position Type

Full Time

Salary Range

$18.76 - $28.89 Hourly

Job Category

Nonprofit - Social Services

Description

Job Summary:

The Fulfillment Specialist will stage groceries and meals in preparation for food deliveries to over 1200 homebound clients living in the Puget Sound region and assist with the smooth execution of daily workflow for outgoing food deliveries for staff and volunteer drivers (including coordination with other departments within Lifelong's Food and Nutrition Services). This position will start as a Monday-Friday position at the Georgetown location. This position reports to the Operations Manager with some oversight provided by the Senior Operations Manager.

Essential Duties :

Staging groceries and meals for outgoing delivery: Prepare outgoing deliveries by organizing, staging, and labeling groceries and frozen meals according to assigned routes. Note: This involves heavy lifting and can be physically demanding. Assess bag contents while ensuring the nutritious variety of items in the client's bags. Support and encourage proper food handling and safety practices for all meals and groceries received by Lifelong clients. Adding fresh and frozen foods to pre-packed groceries.

Support quality client services: Work with Client Services, Nutrition, Warehouse, and Kitchen teams to ensure daily flow of activities and prepare and accommodate for any adjustments to client food orders that may occur daily, such as creating extra produce bags on an as needed basis. Provide close attention to detail when customizing grocery and meal orders due to various dietary needs of Lifelong clients.

Communication and conflict resolution: Provide excellent interdepartmental customer service across Lifelong's food and nutrition services as part of streamlining and clarifying processes. Take an active role in clear and direct communication across teams, while always keeping an eye to maintaining and improving systems. Setting and upholding boundaries regarding volunteer behavior when picking up routes. Provide courteous and welcoming assistance to volunteer drivers.

Warehouse and distribution assistance: As needed, perform duties in warehouse. These tasks may include packing additional grocery bags, portioning bulk foods, cleaning, and organizing.

Other duties as assigned.

Qualifications

Education and Experience : High School Diploma or equivalent experience.

Valid Washington State Driver's License and excellent driving record.

Current Food Handler's certification or willingness to obtain one upon hire.

Ability to lift 50 lbs. and walk up one flight of stairs (note: loading and unloading Food and Nutrition vehicles can be physically demanding).

Proven ability to work independently and in a collaborative team environment.

Punctual, dependable, and organized.

Ability to work a flexible schedule that will include some evenings.

Work Environment : The physical environment requires the employee to work both inside and outside in all weather conditions, and with walk-in freezers and coolers. Frequently required to use personal protective equipment to prevent exposure and transmission of contagions.

Lifelong's Food and Nutrition department is a dynamic and growing program, requiring adaptability, flexibility and prioritizing of time and resources for meeting daily deliverables.

All staff are currently required to provide proof of full COVID-19 vaccination prior to hiring. The use of personal protective equipment to prevent exposure to COVID-19 may be required in the future should exposure warrant it.

About Lifelong:

Lifelong is a community health organization committed to removing barriers to health with relentless compassion so that no one faces illness and injustice alone.

We lead with heart . Our respect for people drives our mission. For 40 years, Lifelong has fought health inequities so that everyone can have the opportunity to thrive. Our comprehensive services include food and nutrition, healthcare navigation, aging and disability support, and connection to housing and other vital resources.

We are looking for passionate, dedicated people to join our talented team and make real, meaningful changes in the daily lives of those living with chronic and life-threatening illnesses in their community. Lifelong offers exceptional benefits, including paid time off, medical, and dental coverage in addition to a balanced work-life integration.

Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Lifelong we are dedicated to building a diverse, equitable, inclusive, and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

EEO Statement:

Lifelong is committed to creating an accessible, supportive environment and experience that recognizes diversity and cultural competence as integral components of what we do.

We are an Equal Employment Opportunity Employer and as such, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

DISCLAIMER: INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are an integral part of a compensation system, effective performance review system, related promotion, transfer, layoff, etc. decisions.

All descriptions have been reviewed to illustrate the job functions and basic duties, in addition to peripheral tasks or that could generally be considered as "other duties as assigned".

In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the positions.

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