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At Home Stores LLC
Sacramento, CA, United States
Job Description $16.00-19.50/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Pe
Job Source: At Home Stores LLCAt Home Stores LLC
Sacramento, CA, United States
$16.00-19.50/hour The Customer Support Associate provides customers a positive shopping experience by processing transactions at the register with speed and efficiency. This role is subject to complete other tasks as assigned by store management. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier d
Job Source: At Home Stores LLCRhombus Systems Inc
Sacramento, CA, United States
**Customer Support Engineer** Sacramento, California / Engineering / Full-Time Located in vibrant Midtown Sacramento and rated as one of Sacramentos Best Places to Work, Rhombus Systems is looking for a Customer Support Engineer to play a key role in developing solutions to customer specifications and for customer support. Rhombus Systems is
Job Source: Rhombus Systems IncSuperCare Health
Rancho Cordova, CA, United States
"Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthHealthSherpa, Inc.
Sacramento, CA, United States
**Manager, Customer Support** Remote / Consumer Advocates / Full Time We are a very profitable and fast-growing healthcare startup -- a small and mighty team of 80 helping people find, enroll in, and use high-quality health coverage. We've doubled in each of the past three years and are now the largest ACA enrollment platform after , having helped
Job Source: HealthSherpa, Inc.SuperCare Health
Rancho Cordova, CA, United States
“Improving the lives of those with chronic care diseases while providing solutions to our customers." Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satis
Job Source: SuperCare HealthSolstice Marketing Corporation
Sacramento, CA, United States
Solstice Marketing is a telecommunication-based consulting sales and marketing firm. We help our client’s popular brands maximize their profitability, increase their overall brand exposure through innovative and supporting our customers needs. We are looking for an entry-level Customer Support Specialist to assist with our firm's strategic and pro
Job Source: Solstice Marketing CorporationChico's FAS, Inc. - Retail
Roseville, CA, United States
We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through performing various sales operations fun
Job Source: Chico's FAS, Inc. - RetailWest Sacramento, CA, United States
** Associate Customer Support**
Date: Dec 30, 2021 Location: West Sacramento, CA, US, 95605-1630
Req ID: 6917 **Summary**
**Job Description**
**Essential Job Functions**
* Answers telephones and responds to moderately complex customer questions and/or forwards call to appropriate personnel.
* Researches customer inquiries and responds to appropriate parties in a timely manner.
* Records calls, processes requests and updates account history with results of inquiry to include proper documentation.
* Processes and distributes incoming and outgoing mail for multiple clients in accordance with established service level agreements.
* Performs data entry and matches documents to appropriate accounts to verify up to date and accurate information.
* Interfaces with team personnel, management, and customers in reference to customer service issues.
* Reviews client reports on a weekly basis to ensure data integrity; prepares and submits report to management.
* Reviews and recommends modifications to procedures and workflow as necessary to ensure efficient and effective processing of transactions.
* Monitors daily transactions to ensure policy and procedures are in accordance with service level agreement.
**Basic Qualifications**
* High school diploma or G.E.D.
* Four or more years of customer service or other telephone experience
* Experience working with organizational functions and personnel
* Experience working with fax machines, computer software, and telephone technology
* Experience working with and skilled in the use of help desk software
**Other Qualifications**
* Business and analytical problem solving skills
* Communication skills
* Ability to work independently
* Ability to follow oral and written directions
**Work Environment**
* Office environment
* May require shift work
**Job Description**
**Qualifications**
Email Alert for Associate Customer Support jobs in West Sacramento, CA, United States
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