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365 Retail Markets
San Antonio, TX, United States
Parlevel is known for our combination of innovative technology and our customer service approach. We are looking to expand our team with people who share our energy and enthusiasm for creating the best experience for our customers. You will be joining our Hero Support Specialist team who provide our customers with the highest level of customer ser
Job Source: 365 Retail MarketsSilotech Group
San Antonio, TX, United States
Overview Silotech Group provides Advanced Cyber Solutions, Intelligence Solutions, Enterprise/Cloud IT Services and Products, and Managed IT/Security Services to Federal, State, and Commercial clients. We provide Federal Government and Commercial clients with customized, agile technical solutions focused on data, enterprise platforms, service enga
Job Source: Silotech GroupHEALTH AND HUMAN SERVICES COMMISSION
San Antonio, TX, United States
Job/Position DescriptionThe Information Technology Systems Support Specialist II Performs 1st level complex computer systems support work. The job of the ITSSS II work involves providing deskside/onsite customer support for agency information technology systems and operating connected office equipment in a Local, and Wide Area network environment.
Job Source: HEALTH AND HUMAN SERVICES COMMISSIONPeraton
San Antonio, TX, United States
Responsibilities: The Application Support Tier 2 Analyst is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract service objectives. The primary responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MH
Job Source: PeratonNetwork Builders IT
San Antonio, TX, United States
Job DescriptionJob Description Tier II Managed Services Engineer for IT MSP (Hybrid Work Model) Join our expanding team as a Tier II Managed Services Engineer at our medium-sized IT Managed Services Provider. This role offers the flexibility of a hybrid work model, enabling you to work both from home and in the office. We serve small to medium-si
Job Source: Network Builders ITTechWerks
San Antonio, TX, United States
Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. TechWerks is hiring onsite Tier I Application Support Analysts!
Job Source: TechWerksTechWerks
San Antonio, TX, United States
Founded in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL, Arlington, VA, San Antonio, TX, and Frankfurt, Germany and employees across the United States and worldwide. The Desktop Support Tier I Analyst is responsible for providing first
Job Source: TechWerksBexar County, TX
San Antonio, TX, United States
Salary: $4,163.00 Monthly Location : BCIT - 126 East Nueva San Antonio, TX Job Type: Full-time Regular Job Number: 2024-01163 Department: Information Technology Division: BCIT Technical Support Opening Date: 05/09/2024 Closing Date: Continuous Summary Under general supervision, is responsible for supporting Bexar County Information
Job Source: Bexar County, TXSan Antonio, TX, United States
Marathon TS is seeking a Deskside Support Technician Tier II to support a federal client in San Antonio, Texas.
Responsibilities:
Daily client interface.
Representing IntelliDyne and its interests in all client engagements.
Addressing and correcting any hardware, software or connection issues.
Supporting Desktop and Laptop users and solves problems with Microsoft, Adobe, Roxio and other deployed software.
Resolving problems through customer education, training and direct assistance.
Ensuring backup, recover and data restoration from workstations for customers during upgrades or when a problem with the system is diagnosed.
Responding and correcting formatting for printing and all other peripheral issues as they arise.
Providing phone and in-person support to users for various systems, including e-mail, LAN/WAN, user account administration, active directory, standard desktop images and applications, COTS and GOTS applications.
Serving as the initial point of contact for troubleshooting all IT related problems, including hardware/software, passwords, and printer problems.
Qualifications: DOD 8570 IAT Level ll, or lll certification required: example Security+ CE
Associate degree with 3 years experience, or High school diploma with a minimum of 5 years' experience
Minimum of 3 years of enterprise experience in commercial or government environment.
Familiar with all standard MS Office software systems and MS Project.
Possess knowledge of workstation administration and management including imaging.
Basic network support experience to include account administration in active directory environment.
Excellent analytical, oral and written communication, presentation, and problem-solving skills.
Ability to gain internal support and to operate independently without supervision.
Must have the ability to establish a solid working relationship with customers, technical staff, managers and peers.
Preferred: ITIL Foundations v4 desired.
Knowledge of Remedy or other trouble ticket software.
#CJJOBS
Marathon TS is committed to the development of a creative, diverse and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Marathon TS will be based on merit, qualifications, and abilities. Marathon TS does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age or any other characteristic protected by law (referred to as "protected status ").
Deskside Support Tier II jobs in San Antonio, TX, United States
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