Senior Software Engineer

Frisco, TX, United States

Employee Applicant Privacy Notice

Who we are:

Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here.  Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo.

The role:

As a Senior Software Engineer, DevOps you will play a key role in ensuring the observability and performance of our complex, distributed systems. You will work closely with our engineering and operations teams to implement and maintain observability solutions using our supported platforms, and drive continuous improvement in our ability to understand and troubleshoot system behavior.

The role needs experienced engineers with excellent cross-functional and communication skills as well as backgrounds in operations, software development, systems performance and resilience engineering.  Always focusing on the quality experience of our customers.

What you’ll do:

Design, implement, and maintain instrumentation for collecting metrics, logs, and traces across our software and infrastructure using our supported observability platforms.

Develop and maintain monitoring and alerting systems using Splunk and Datadog to quickly identify and respond to system anomalies and performance issues.

Development Terraform-based IAC content to support the automated instrumentation of Observability tooling.

Collaborate with software development and infrastructure teams to ensure observability best practices are integrated into our Infrastructure as Code (IaC) environment.

Monitor Observability tooling performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.

Utilize telemetry data for in-depth troubleshooting, identifying root causes, and optimizing system performance.

Leverage historical telemetry data to identify trends, plan capacity, and implement proactive measures for ongoing improvement.

Liaise with vendors and other IT personnel for problem resolution.

Participate in rotating on-call incident response on the weekdays and on the weekends.

Improve operational efficiencies via scripting, bots and integrations.

What you’ll need:

3+ years Infrastructure as Code using Terraform

Proficiency in common scripting language (preferably Python)

4+ years overall information technology or development experience

BS/MS degree in Computer Science, Engineering or a related subject or relevant experience

Experience with Observability tooling such as Splunk and Datadog

Experience operating in the Cloud, preferably in AWS

Proficient in Linux

Excellent communication, negotiation, decision making, and problem-solving skills

Nice to have:

Expertise with Docker, Kubernetes (or other orchestration tools), and Jenkins

Experience working in highly regulated environments such as FinTech

Strong working knowledge of Lean/Six Sigma methodologies and technical program management experience

#LI-CA1

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.

Benefits

To view all of our comprehensive and competitive benefits, visit our  Benefits at SoFi & Galileo  page!

US-Based Base Compensation $128,000—$240,000 USD Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

Galileo is committed to embracing diversity. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.