Network Operations Support Specialist

Washington, DC, United States

KDS

Job ID 2425106

Koniag Data Solutions, a Koniag Government Services company, is seeking a skilled Network Operations Support Specialist with a TS/SCI clearance to support KDS and our government customer in Washington, DC.

We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.

Koniag Data Solutions, a Koniag Government Services company, is seeking a Network Support Specialist with a minimum of 3 years of experience to join our team. The ideal candidate will have a strong background in configuring and supporting enterprise-class network hardware in a highly redundant environment to ensure uptime requirements are met. They must be capable of independently responding to errors and hardware exceptions on a wide array of network hardware and able to be on-site at one of OPM's datacenter locations within 2 hours of an identified event. The candidate must prioritize information security from the initiation of IT system design and maintain consideration throughout the System Development Life Cycle (SDLC). Security controls must align with the system's criticality and sensitivity, following the NIST Cybersecurity Framework guidance.

Functions, Responsibilities & Duties may include, but are not limited to:

Configuring and supporting enterprise-class network hardware, ensuring uptime requirements are met, and responding to errors and hardware exceptions independently.

Working both independently and within a team to provide network support for enterprise-class hardware systems.

Utilizing various infrastructure tools for monitoring purposes, network-based configuration backups, incident reporting, and ticket tracking.

Work Experience, Knowledge, Skills & Abilities:

Minimum of 3 years of experience in configuring and supporting enterprise-class network hardware.

Ability to work independently and with a team to provide network support for enterprise-class hardware systems.

Proficiency in using infrastructure tools for monitoring, configuration backups, incident reporting, and ticket tracking.

Strong written and verbal communication skills.

Bachelor’s degree in Computer Science, Information Technology, or related field.

Certifications:

AZ-900: Microsoft Azure Fundamentals

Cisco Certified Network Associate (CCNA)

Desired Skills and Competencies:

Knowledge and experience in information security practices within the system development lifecycle.

Familiarity with NIST guidelines, particularly SP 800-37, SP 800-207, and SP 800-160.

Microsoft Certified: Azure Administrator Associate.

Working Environment & Conditions

This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.

The incumbent must occasionally lift and/or move up to 25 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.

Our Equal Employment Opportunity Policy

The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.

The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at [email protected] or by calling 703-488-9377 to request accommodation.

Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.

Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352