BluCar Title Specialist
Dallas, TX, United States
Job Description Posted Monday, February 19, 2024 at 12:00 AM
The DMV Title Specialist will be responsible for the daily processing of vehicle titles. Through a thorough understanding of corresponding state and local title processing regulations and Copart policies, the DMV Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer's needs. In addition, the DMV Specialist will maintain file documentation, update customers on file status, and maintain accurate records of vehicle titling within company guidelines. The DMV Specialist will be the face of the company through face to face and vocal interactions with all levels of customers which range from the public to high level managers of organizations.
Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines
Provide excellent customer service to all internal and external customers
Process vehicle titles in accordance with state guidelines
Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
Communicate with customers via email or verbally to handle title issues daily
Build relationship and develop professional rapport with DMV and sellers
Maintain title bin filing as necessary
Performs other duties as assigned
Skills and Experience
HS diploma
One-year vehicle title processing
Computer proficiency (MS Office Word / Suite)
Typing speed 45 words per minute
Title knowledge of local and surrounding states is preferred.
Must be able to work overtime schedule as needed
Notary license preferred
For 40 years, Copart has led its industry in innovation and customer service, enabling it to grow profitably in markets across the globe. Our success is the direct result of the skills and efforts of our talented and diverse employees. Our mindset? It's never just a "job" when your coworkers are like family - it's like coming home.
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