Principal Product Technology

Dallas, TX, United States

Job Description:

Join AT&T and reimagine the communications and technologies that connect the world. Our Marketing Technology team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future-you’ll create it.

The Principal Product Technology will design, develop, and operate technology solutions in support of the Mass Markets Product Management organization. The candidate will work cross-functionally to design, build, and launch features and functional system support across sales distribution channels. Utilizing defined business cases and targeted implementation timelines; the individual manages and leads project scope, IT system development requirements, sales channel requirements, schedule, cost, and customer experience. The individual will be held responsible for the project from requirements through post-deployment activities and oversees the partnering business units for successful marketing launches.In addition, the Principal Product Technology manager will partner closely with various teams to influence the long-term integrated features roadmap the future.

Key Roles and Responsibilities:

Work with and organize cross-functional teams to define strategy, technical roadmap, and present business case for the rapid delivery of new applications and enhancements to the existing applications as well as establish requirements to deliver products, pricing, offers, promotions, and other items to market.

Serve as the voice of the customer and frontline as well as provide subject matter expertise on marketing technology (including CX solution design, billing systems, point of sales systems, provisioning tools and other technical applications) applications, platforms, training, execution, and communications.

Design details of automated systems. Lead technical projects using Agile methodology, assisting teams with planning and execution of ceremonies, use of the AT&T selected standard Agile tracking tools, Epic creation, and User Story development.

Using programming language and technology, define detailed requirements, create user stories, write code, complete programming, documentation, write and execute test cases and provide assistance during the debugging of applications.

Interact with users to define system requirements and/or necessary modifications.

Partner with Architecture and Engineering to manage critical dependencies across software platforms.

Configure system settings and options; plan and execute unit, integration and acceptance testing to meet business requirements.

Provide consultation to users in the area of automated systems and general business requirements to support a forthcoming launch.

Provide training and support to the marketing and sales organization.

Integrate technology solutions across enterprise applications.

Define and document requirements for channel readiness to include but not limited to training, communications and launch support documentation.

Integrate technology solutions across enterprise applications. Is considered a subject matter expert inside of the organization.

Serves as the central resource with design, process, manufacturing, test, quality, and marketing as the product(s) move to production and distribution.

Additional Qualifications:

Technical background preferred (examples: An engineering degree or comparable experience, technical project management experience, Agile SAFe certifications, Design Thinking experience)

Familiarity with point-of-sale applications used to provision AT&T Broadband services (i.e. OPUS, LS-CRM, SARA+, and Salesforce (AT&T Customer Connect)

Proficient in Microsoft Office suite (MS Word, Excel, PowerPoint, & MS Planner)

Knowledge of the AT&T application QuickBase

Excellent project management skills with knowledge of software development life cycle.

Strong analytical skills.

Strong collaboration skills.

Strong attention to detail

Education:

A bachelor’s degree is preferred.

Experience:

Requires 8-10 years of experience in similar area of responsibility. This is not a supervisory role.

Why Join Us?

Be part of a visionary team that is setting the standard for innovation and excellence in our industry.

Enjoy a collaborative, supportive, and dynamic work environment that fosters creativity and professional growth.

Benefit from a competitive compensation package, including a comprehensive benefits plan.

Flexible work arrangements to support work-life balance.

Opportunities for continuous learning and career advancement.

Our Principal Product Technology Managers earn between $158,200 - $237,400 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

Paid Parental Leave

Paid Caregiver Leave

Additional sick leave beyond what state and local law require may be available but is unprotected.

Adoption Reimbursement

Disability Benefits (short term and long term)

Life and Accidental Death Insurance

Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

Employee Assistance Programs (EAP)

Extensive employee wellness programs

Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40 Time Type:

Regular Location:

Dallas, Texas Salary Range:

$158,200.00 - $237,400.00 It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

#J-18808-Ljbffr