Graphic Designer - Employee Experience

Seattle, WA, United States

As an EX Creative Graphic Designer within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communication/digital solutions, and help to build and drive our visual creative presence and digital strategy in the market. You will be an advisor in our North America Creative Media Group (CMG) – our client-facing design and consulting “agency” – and a creative force in our Employee Experience business.

Key Attributes

• Navigator. Helps assess complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services.

• Influencer. Uses highly effective communication skills and experiences to build trust and influence decisions that are critical to achieving the desired outcomes – for the business and client alike.

• Relationship builder. Easily builds rapport with others, quickly establishing a strong sense of confidence and trust.

• Human centric contributor. Applies a deep passion for – and understanding of – human behavior to everything we do, including designing and delivering client solutions.

• Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences.

• Calm maker. Guides others through difficult situations and projects with an ability to be unflappable in the face of adversity.

• Excellence seeker. Brings a “we” versus “I” mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity.

• Dedicated collaborator. Sees potential and unique strengths of each team member. Values development of people through collaborating, providing two-way feedback creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive.

Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. WTW is the leader in Employee Experience (EX).

We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results.

Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX advisors know the power of bringing these capabilities and our offerings together to help deliver high-impact solutions for our clients’ most complex challenges.

Together, we’re all about powering ambitions—of our colleagues, our clients and their people.

The Role:

• Use design-thinking methodologies and creative strategy to solve complex client problems, working alongside our Employee Experience consulting advisors

• Offer proven experience working across a broad spectrum of media – print, video, digital, social and more – and inspires team members to adopt new ways of thinking, pushing boundaries… be bold

• Demonstrate relevant working experience and familiarity with industry software and how to maximize creative team(s) capabilities – utilizing these tools to deliver best in class solutions

• Connect strategic and business goals and vision to the creative… and vice versa

• Show an appetite to stay current with trends and influence solutions based on what is most effective right now. Be two steps ahead of everyone!

• Demonstrate experience working with corporate brands, brand systems and internal client branding teams. Speak the client’s brand language to articulate and “sell” the design concept

• Know that what you bring isn’t just “pretty” design, but it’s an understanding that your work is translating a message and meaning that is equally as impactful as the content the design supports

• Demonstrate your knowledge of strong design principles by showing restraint, while flexing your creative muscle and delivering fresh experiences that make an impact and change behavior

• Work side-by-side with writers and communication experts to bring experiences to life in an integrated and harmonious way

• Represent WTWs Creative Media Group internally/externally will help propel us forward/upward

• Lead and manage large, complex client projects from strategy and concept development through production and deployment for a broad range of HR programs (e.g., employee experience, Total Rewards, organization transformation, the future of work, AI, wellbeing and culture) – working closely with other designers and digital programmers globally (across North America, Great Britain and Manila)

The Requirements:

• 5-7 years of graphic design and art directing experience. Consulting experience is a plus

• Passion for and experience with creating innovative design and media solution

• Experience managing and delivering creative communication solutions for large, complex clients

• Ability to take complex (and technical) content and transform it into visually compelling and consumer-grade communication solutions

• An executive presence with polished and well-developed facilitation, written, web and oral communication skills, demonstrating creative expertise

• Experience managing concurrent, multi-dimensional projects and people on time and within budget

• Proven ability to recognize and diagnose issues, work in teams, and leverage the resources of other related practices to address client challenges

• Understanding of agile principles and design thinking

• Availability to travel on an as-needed basis

• Bachelor’s degree (advanced degrees preferable) in liberal arts, graphic design, business or technology

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements for various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role base on several factors, including but not limited to location of the role, individual qualifications, education/profession certifications, experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $80,000- $108,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits : Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)

Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (https://cdn-static.findly.com/wp-content/uploads/sites/1862/2023/01/31091722/Washington-State-Time-Off.pdf)

Retirement Benefits: Contributory Pension Plan and Savings Plan (401k)

EOE, including disability/vets