Assistant Director of Mortgage Loan Services
Tulsa, OK, United States
Position: Assistant Director of Mortgage Loan Services
Location: Tulsa, Oklahoma
Salary/Pay Rate: $125,000
Type: Direct Hire
Archon Resources is currently looking for a Assistant Director of Mortgage Loan Services for Direct Hire to join one of our best clients located in Tulsa, OK. This is a Permanent position with full benefits including medical, vision, dental, PTO, & 401k.
Summary: The Assistant Director of Mortgage Loan Services will be a motivated and detail-oriented individual that will look to support the Director in overseeing our mortgage lending operations. The Assistant Director will play a key role in managing day-to-day operations, ensuring compliance with regulatory requirements, and optimizing efficiency to deliver an outstanding customer experience.
Responsibilities:
Assist the Director in managing and overseeing the mortgage loan origination process from application through closing.
Coordinate with internal teams, including underwriters, processors, and closers, to ensure seamless workflow and timely loan processing.
Implement and monitor policies, procedures, and controls to mitigate operational and compliance risks.
Support the Director in providing leadership and guidance to the mortgage loan services team.
Foster a collaborative and supportive team environment, promoting professional growth and development.
Address escalated customer issues and inquiries promptly and effectively.
Collaborate with the Director to maintain a customer-centric approach to mortgage lending, ensuring an exceptional borrower experience.
Contribute to the development and implementation of strategies to optimize efficiency and productivity.
Requirements:
Bachelor's degree. Master's preferred.
10 years of experience in mortgage lending, with demonstrated progression of responsibilities.
5 years of experience in an assistant director or director with experience managing others.
Experience with loan servicing systems and reports.
Accounting knowledge is a plus.
Experience with latest in mortgage loan systems is a plus.
Experience in completing monthly management reports and handling loan payments.
System conversion experience is a plus.
Archon Resources is a top staffing and recruiting firm offering direct hire and contract placement in Tulsa, Dallas, Oklahoma City, Austin, and Northwest Arkansas. Our experienced teams focus on placing IT, Accounting/Finance, and Administrative professionals that can support all your back-office needs. When experience matters, Archon Resources is here to get the job done. Connecting talent, building relationships, and providing better results…This is The Archon Way.
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