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Xenon Pharmaceuticals Inc.
Boston, MA, United States
Associate Director/Director, Trial Operations Boston, MA, USA Req #233 Friday, March 8, 2024 Who We Are: Who We Are: Xenon Pharmaceuticals (NASDAQ:XENE ) is a neuroscience-focused biopharmaceutical company committed to discovering, developing, and commercializing innovative therapeutics to improve the lives of people living with neurological a
Job Source: Xenon Pharmaceuticals Inc.Harvard University
Cambridge, MA, United States
Basic Qualifications J.D. plus a minimum of three years of full-time post-law school law-related public interest practice (in a nonprofit, government agency, private public interest firm, or the international equivalent). Additional Qualifications and Skills We are looking for people who have: Demonstrated experience in career counseling, advisi
Job Source: Harvard UniversityAVEO Oncology
Boston, MA, United States
Description JOB TITLE: Associate Director, Clinical Operations DEPARTMENT: Clinical Operations DATE PREPARED: May 30, 2024 JOB SUMMARY: Looking for an experienced Clinical Operations professional. The Associate Director, Clinical Operations will report to the Vice President, Clinical Operations. The role is primarily responsible for close inte
Job Source: AVEO OncologyAkebia Therapeutics
Cambridge, MA, United States
Associate Director, Regulatory Operations LinkedIn Twitter Email Message Share Regulatory Affairs Remote * ID: 24R-14 * Full-Time/Regular Nearly 37 million Americans are currently affected by Chronic Kidney Disease. 37 million. At Akebia we take that number very seriously and every day we come to work, with the purpose of bettering the liv
Job Source: Akebia TherapeuticsDragonfly Therapeutics, Inc.
Watertown, MA, United States
Associate Director of Clinical Operations Dragonfly Therapeutics seeks an Associate Director of Clinical Operations to join our Clinical Development group. Reporting to the Head of Clinical Operations, the successful candidate will be responsible for providing trial management support for our immunotherapy programs. Job responsibilities include, b
Job Source: Dragonfly Therapeutics, Inc.Akebia Therapeutics
Cambridge, MA, United States
Associate Director, Regulatory Operations LinkedIn Twitter Email Message Share Regulatory Affairs Remote * ID: 24R-14 * Full-Time/Regular Nearly 37 million Americans are currently affected by Chronic Kidney Disease. 37 million. At Akebia we take that number very seriously and every day we come to work, with the purpose of bettering
Job Source: Akebia TherapeuticsDana-Farber Cancer Institute
Boston, MA, United States
Job ID: 40113 Location: 450 Brookline Ave, Boston, MA 02215 Category: Administration Support/Customer Service Employment Type: Full time Work Location: Hybrid: 2-3 days onsite/week Overview The Associate Director determines the overall direction, goals, tactics, and objectives for Pediatric Scheduling Operations. This role will work wit
Job Source: Dana-Farber Cancer InstituteNuvalent, Inc.
Cambridge, MA, United States
The Company: With deep expertise in chemistry, Nuvalent is working to create selective medicines designed with the goal to address the needs of patients with cancer. Nuvalent is an exciting early-stage company, bringing together experienced scientists and industry veterans with a proven track record in drug discovery, oncology drug development, and
Job Source: Nuvalent, Inc.Boston, MA, United States
Associate Director - Advising Operations
About the Opportunity
The Associate Director of Advising Operations oversees the maintenance and enhancement of advising operations, focusing on knowledge base systems, policies and procedures, Canvas shell courses, intranet sites, and onboarding documentation. This role serves as the advising liaison for external departments, ensuring centralized communication with Student Financial Services (SFS), Admissions, Registrar, and the Office of General Counsel (OGC). Additionally, the position involves validating data for Salesforce and Tableau reporting, balancing advisor workloads, and managing collaborations and staffing with the front desk staff.
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
60% - Technical:
Oversees the maintenance and continuous improvement of Knowledge Center systems to ensure accurate and up-to-date information for advising and learner services.
Manages the updating and maintenance of CPS academic program canvas shell courses, ensuring that advising resources are current, accessible, and with the objective to democratize program knowledge.
Oversees the content and functionality of the advising department's intranet site, facilitating easy access to essential information for the student affairs unit. This site would include resources, best practices and robust onboarding documentation and process.
Validate student data used for Salesforce and Tableau reporting to ensure accuracy and reliability in reporting metrics.
40% - Operational:
Reviews and updates advising policies and procedures in alignment with Northeastern and CPS guidelines and best practices.
Serves as the advising liaison and reporting to and from external departments such as SFS, Admissions, Registrar, Academic Ops, CO-OP, and OGC, fostering effective communication and collaboration.
Oversees balancing advisor workloads to optimize capacity utilization and efficiency, considering current assignments, student types, and new advisor onboarding.
Hire and manage front desk staff, providing leadership, support, and ensuring a positive and efficient front-facing experience for students and staff.
MINIMUM QUALIFICATIONS:
Knowledge and skills required for this position are normally obtained through a Bachelor's degree in a relevant field; master's degree preferred.
Extensive experience in student advising operations, student journeys, business process mapping and management, including knowledge bases and administrative systems.
Strong understanding of Salesforce and Tableau reporting.
Proficient in using Canvas, Microsoft productivity applications (e.g., SharePoint, Excel) and other relevant advising technologies (e.g., Banner)
Demonstrated ability to manage and balance advisor workloads and calculate capacity utilization.
Experience with programmatic advising and plans of study is a plus.
Excellent interpersonal, communication, and collaboration skills.
Experience managing front desk staff.
Position Type
Academic Administration
Additional Information
Northeastern University considers factors such as candidate work experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information.
Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
To learn more about Northeastern University's commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity .
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Associate-Director---Advising-Operations_R122887-1
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Email Alert for Associate Director - Advising Operations jobs in Boston, MA, United States
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