Sr. Technical Program Manager, Systems Integration_

Austin

Description

Amazon is building the next generation software, hardware, and processes that will run the global network of fulfillment centers that move many millions of units of inventory, and ensure that customers get what they want when we promised. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. We are constantly innovating in the ways we are automating and accelerating the delivery of products and packages which includes building custom hardware and applying robotics, autonomy, supply chain optimization, machine learning, manipulation, image processing, and real-time data processing using distributed systems.

WW Technology Deployment- Systems Integration is seeking a talented and solutions-oriented Technical Program Manager (TPM) to own the development and optimization of commissioning processes and integration for new automation systems. Your work will focus on defining the goals of all key stakeholder functions responsible for delivering, driving prioritization and maintaining commitments on program delivery while managing oversight of internal team deliverables.

Key job responsibilities

• Demonstrate ownership by acting as the Single Point of Contact for program needs.

• Advance the maturity of programs through simplification, automation, and integration.

• Deep understanding the technology and systems at a technical level; provide guidance, recommendation, and reporting on program direction and progress.

• Lead the development of org-level metrics to ensure the most impactful delivery goals are formulated to meet program goals.

• Coordinate working with each stakeholder team to ensure there is commitment to SMART goals that ladders into the org-level committed goal.

• Organize internal team’s technical development roadmap and drive execution, testing and release.

• Establish a cadence and mechanism to review goal statuses and progress towards committed SMART goals.

• Manage escalations or misalignment when there are risks to delivering committed services with high quality; manages tradeoff decisions with key stakeholders.

• Work with stakeholder teams to determine the appropriate escalation, review process, and resolution for delivery blockers.

• Develop clear RACI to drive accountability of each stakeholder contributor.

• Establish a cadence to review the overall performance of the stakeholder teams, the timeline, and progress to overall deliverables.

• Manage any associated Correction of Error (COE) and Lessons Learned documentation and drive. follow-up actions that to solve for root cause with responsible owners.

• Support Tech Deployment goals and initiatives via direct and indirect contribution.

• Ability to travel throughout North America up to 75% of the time based on business needs.

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.

The benefits that generally apply to regular, full-time employees include:

Medical, Dental, and Vision Coverage

Maternity and Parental Leave Options

Paid Time Off (PTO)

401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

- 5+ years of technical product or program management experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

- Experience leading highly technical programs involving infrastructure, complex systems, systems engineering

- Bachelor's degree in engineering, computer science or equivalent

- Experience developing and executing/delivering product and technical roadmaps

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

- PMI certifications (Agile and/or PMP)

- Previous experience with complex automated material handling equipment, packaging technologies, or systems including robotics.

- Experience within a software development and/or controls engineering space.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.