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Philadelphia, PA, United States
Vice President, eCommerce About the Company Industry-leading provider of cloud-based logistic software solutions Industry Computer Software Type Public Company Founded 1981 Employees 1001-5000 Categories Information Technology & Services Technology Software Transportation and Logistics Trucking B2B Information Technology Logistics SaaS Security S
Job Source: ConfidentialConfidential
Philadelphia, PA, United States
Senior Vice President Operations About the Company Established provider of value-based kidney care Industry Hospital & Health Care Type Privately Held, VC-backed Founded 2016 Employees 1001-5000 Funding $200+ million Categories Health Care Health Diagnostics Medical Hospital Wellness Kidney Dialysis Dialysis Centers Medical Care Outpatient Ambulat
Job Source: ConfidentialConfidential
Philadelphia, PA, United States
Senior Vice President of Operations About the Company Prominent healthcare services company Industry Hospital & Health Care Type Public Company Founded 1979 Employees 10,001+ Categories Health Care Health & Wellness Consulting & Professional Services End Stage Disease Genitourinary Disorders Healthcare Hospitals & Clinics Kidney Medical Testing &
Job Source: ConfidentialConfidential
Philadelphia, PA, United States
Vice President of Operations About the Company Well-established private equity firm Industry Venture Capital & Private Equity Type Private Equity Firm About the Role The Company is in need of a Vice President of Operations with a focus on facilities management services. The successful candidate will be responsible for leading and managing the ope
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Philadelphia, PA, United States
Vice President, Operations About the Company Premier multi-unit owner & operator of consumer services locations Industry Consumer Services Type Privately Held About the Role The Company is seeking a Vice President of Operations to provide operational, financial, and program leadership for its designated locations. The successful candidate will be
Job Source: ConfidentialConfidential
Philadelphia, PA, United States
Vice President of Operations About the Company Well-regarded provider of uniformed contract security services Industry Management Consulting Type Privately Held Founded 1990 Employees 1001-5000 Categories Consulting & Professional Services Security Advertising & Marketing Business Services About the Role The Company is seeking a Vice President of
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Edgewater Park, NJ, United States
Senior Vice President, IT Infrastructure & Operations About the Company Prominent off-price retailer Industry Retail Type Public Company Founded 1972 Employees 10,001+ Categories E-Commerce Retail Apparel & Footwear Home & Furniture Consumer Staples Clothing and Apparel Manufacturing Consumer Goods Manufacturing Multi-Nationals Textiles & Apparel
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Philadelphia, PA, United States
Senior Vice President, Clinical Operations About the Company Renowned pharmacy benefits platform & care services provider Industry Hospital & Health Care Type Subsidiary of a Public Company Founded 2011 Employees 10,001+ Categories Analytics EdTech Education Health Care Medical Health & Wellness Healthcare Hospitals & Clinics Software Software Dev
Job Source: ConfidentialPhiladelphia, PA, United States
We are UMG, the Universal Music Group. We are the world's leading music company. In everything we do, we are committed to artistry, innovation and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.
The SVP, Operations at Fame House will manage the full suite of operational or "back of house" services that power our world-class ecommerce business. This includes directly overseeing our store & product management team, our fan services team, and bridging to key partners across the organization including warehousing & fulfillment and technology.
Oversee Store Management Team
Responsible for driving KPIs across the team including speed to launch, accuracy & quality, and efficiency.
Ensure this team is setup for success in its role on our dedicated cross functional teams
Oversee the store setup & configuration process
Oversee the product setup & configuration process including the management of our PIM (product information management) tool
Responsible for the accuracy & display of products to the customer
Manage the setup of store promotions & discounts
Develop & oversee policies that ensure the security of sensitive assets & information
Partner with the warehousing team to ensure inventory is accurately reflected on the storefront
Partner with technology teams to drive the proper set of tooling to configure & manage storefronts
Oversee Fan Services Team
Responsible for driving KPIs across the team including customer satisfaction, speed of response, and quality.
Ensure this team is setup for success in its role on our dedicated cross functional teams
Oversee staffing plans and associated budgets to ensure we can keep up with fan inquiries
Oversee the creation & enforcement of fan services policies
Partner with technology teams to drive innovation across fans services technology including automation, customer self-service, live chat, SMS, etc.
Bridge to Warehousing & Fulfillment
Partner with our logistics team to help drive quality & accountability across our fulfillment operation
Help oversee KPIs including on-time & accurate fulfillment
Ensure our warehouses & fulfillment teams are aware of upcoming ecommerce activity to effectively manage warehouse capacity
Bring your VIBE:
10-15 years experience in a ecommerce operations
Proven track record managing large teams in a fast-paced environment
Experience working with technology teams
Highly organized
Fast learner
Strong written & verbal communication skills
Strong interpersonal skills and communication skills
Perks Playlist:
Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit
Comprehensive medical, dental, vision, and FSA options, as well as:
100% coverage for out-patient mental health services
Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)
A lifetime fertility support allowance of $30,000 to plan participants
Student Loan Repayment Assistance and Tuition Reimbursement
100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation
Variety of ways to prioritize much-needed time away from work including:
Flexible Paid Time Off (PTO) for exempt employees
3-weeks PTO for non-exempt employees
2-weeks paid Winter Break
10 Company Holidays (including Juneteenth and Wellbeing Day)
Summer Fridays (between Memorial Day and Labor Day)
Generous paid parental leave for every type of parent
Check out our full overview of benefits on the Perks Playlist page of the career site.
Disclaimer: This job description only provides an overview of job responsibilities that are subject to change.
Universal Music Group is an Equal Opportunity Employer
We are an E-Verify employer in Alabama, Arizona, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, and Utah.
For more information, please click on the following links.
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish
Job Category:
eCommerce
Salary Range:
$171,000 - $500,000
The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
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Email Alert for Senior Vice President, eCommerce Operations jobs in Philadelphia, PA, United States
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