Business Analyst

Concord, CA, United States

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

About

Learn about our company culture directly from our team.

YOU

As a Business Analyst, you will assist in driving strategic initiatives through data analysis and Salesforce utilization. Your main focus will be on utilizing Salesforce to enhance sales team efficiency and ensure data-driven sales strategies align with business goals. Additionally, you’ll use Business Intelligence (BI) tools and SAP Analytics Cloud (SAC) to extract actionable insights and drive informed decision-making across the branch.

WHAT YOU’LL BE DOING (% of Time)

Process Development, Implementation, and Automation: Develop and implement processes within Salesforce. Analyze, streamline, and improve upon processes based on feedback and metrics. Automate tasks using Flow Builder to enhance efficiency and perform various tasks (sending emails, custom notifications, report distribution, credit application processing, new customer onboarding, etc.). Lead the setup of sales campaigns to support product marketing, sales goals, and market initiatives. Track and maintain campaign effectiveness and provide insights for optimization. (40%)

Data Management: Manage data migration across multiple platforms to update existing customer account information and create new customer accounts. Collaborate with various departments, branches, and home office to ensure the accuracy and integrity of data by cleansing existing records and guiding effective use of all data and CRM tools. Implement processes for data quality and provide training on Salesforce usage to ensure standardized practices remain consistent throughout the platform. (35%)

Data Analytics and Sales Insights: Utilize and maintain all tracking and visualization platforms to generate insights into sales performance and customer behavior, facilitating informed decision-making. Prepare models and process maps for improvements, utilizing various platforms to optimize sales processes and enhance organizational efficiency. (20%)

Other: Provide additional organizational and consultative administrative assistance and collaboration with other departments and branches when required. (5%)

Desired Skills And Experience

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

2-4 years of Salesforce experience Required.

Preferred experience in SAP.

Preferred Salesforce Administration Certification.

Strong analytical skills and experience working with data to drive actionable insights.

In-depth knowledge of Salesforce best practices and capabilities.

Ability to identify and implement process improvements within Salesforce.

Excellent communication skills and the ability to collaborate effectively.

Proficiency in training others on Salesforce processes.

Strong problem-solving and project management skills.

Understanding of sales and business processes.

A willingness to continuously learn and stay updated on the latest Salesforce features and trends in sales technology.

Display a high level of initiative, effort, and commitment towards completing assignments in a timely manner. Manage multiple projects and competing priorities.

Achieve thoroughness and accuracy when accomplishing a task.

Physical Requirements And Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs. This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.

TRAVEL

This position requires domestic and international travel up to 5% of the time.

WORK STATUS & LOCATION

This full-time, exempt position is located in Stockton, CA.

RELOCATION

Relocation is not available for this position.

PAY

$68500 - $89100/ year

REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.

Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine, opiates, and marijuana. Where applicable, drug testing for marijuana may be modified to conform with state and local laws.

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