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Skilljar
, IL, United States
Skilljar is seeking a Customer Success Manager, Enterprise, to join our growing CS team! The Customer Success team at Skilljar strives to create the best customer experience possible. We go above and beyond to help our customers achieve their key business outcomes. In this role, you will use your exceptional customer success skills to cultivate pos
Job Source: SkilljarPatientIQ
Chicago, IL, United States
The PatientIQ Customer Success Manager (CSM) owns the success, retention and growth of PatientIQ clients by helping clients get the most out of the PatientIQ product, network and services. The CSM will serve as the main point of contact post implementation, driving value through helping clients improve data collection, workflow and utilizing the da
Job Source: PatientIQCollage HR
Chicago, IL, United States
Dig Insights is a tech-enabled research company that helps our clients - global consumer brands - move beyond consumer-centric to decision-centric. Our clients can then go-to-market with innovations that shift consumer decisions in their favor. Our work is supported by the technologies that we leverage and create. This includes Upsiide, our proprie
Job Source: Collage HRNewsela
Chicago, IL, United States
The Role As a member of our Enterprise Customer Success team, you’ll have the opportunity to directly influence how administrators engage with Newsela. You’ll monitor the health of your portfolio and every step of the client life cycle, while working closely with our internal teams to ensure clients are engaging with and getting the most out of Ne
Job Source: NewselaMoney Fit by DRS
Elk Grove Village, IL, United States
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our clients everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to
Job Source: Money Fit by DRSRevenueWell
Chicago
Job Description Job Description Founded in 2010, we started RevenueWell because we saw a way to use the latest marketing automation technology to help dentists build better, more connected relationships with their patients and communities. We think it’s a problem worth solving, and thousands of dental practices across the country seem to agree.
Job Source: RevenueWellHirexHire
Chicago, IL, United States
ABOUT US HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies
Job Source: HirexHireRevenue Well Systems
Chicago, IL, United States
Job Description Job Description Founded in 2010, we started RevenueWell because we saw a way to use the latest marketing automation technology to help dentists build better, more connected relationships with their patients and communities. We think its a problem worth solving, and thousands of dental practices across the country seem to agree.
Job Source: Revenue Well SystemsChicago, IL, United States
ABOUT INEVENT
InEvent is an innovative and fast-paced B2B startup that develops intelligent solutions for hospitality and marketing within large enterprises, creating high-level management for the c-level suite and robust operational tools for analysts and managers.
WHO WE ARE
InEvent is a remote event tech company with InEventers in over 13 different countries, speaking together more than 27 different languages. We are a global team.
InEventers are a unique team, with a shared vision of growth and Values. We allow you to be yourself, and we encourage open communication. The most important thing here is not your experience, but your curiosity and passion to learn and grow with us!
ENTERPRISE CS SPECIALIST
As an Enterprise CS Specialist, your role will involve overseeing the entire lifecycle of technical projects. This includes planning, executing, and concluding projects, defining their scope, establishing timelines, efficiently managing resources, and ensuring successful project delivery within a specified budget and timeframe.RESPONSIBILITIES
Maintain a detailed understanding of the InEvent platform and services to assist clients with questions while constantly suggesting the best solution and course of action for their project(s);
Develop detailed project plans, outlining tasks, timelines, resource requirements, and milestones;
Review client concerns and seek to improve all aspects of the client experience with the company;
Constantly promote the value of the InEvent platform and upselling through customer/client experience;
Suggest optimization of existing processes within all Customer Success initiatives;
Support Enterprise clients over emails and virtual calls.
PRE-REQUISITES
4+ years of experience in a Customer Success or Account Management position is a must;
Exceptional ability to communicate/present and foster positive business relationships;
Experience with delivery of training or live customer support;
Technical skills are a must; HTML and CSS or any programming knowledge is a plus;
Accountability and personal organization are essential;
Deep understanding of customers' concerns and thoughts regarding the use of products, and the ability to troubleshoot as needed;
Outstanding communication skills;
Problem solver by nature;
Be a fast learner and resilient;
Permission to travel and work in the U.S (should have an SSN);
Periodic visits to client offices may be required for training and implementations, anticipated to range from 10-20% of the time. Travel expenses will be covered by the company.
PERKS
Health Insurance;
Paid Time Off (PTO);
401k;
Annual Summits;
Birthday Gift and Work Anniversary Gifts.
CONTRACT:
This is a Permanent, Full-time position (40hrs per week).
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Email Alert for Enterprise Customer Success Specialist jobs in Chicago, IL, United States
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