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Hotel Assistant General Manager

Chicago, IL, United States

What Makes a McKibbon Assistant General Manager?

As a key member of the property leadership team, the Assistant General Manager works closely with the General Manager to oversee and guide the total operations of the property. Reporting to the General Manager, the Assistant General Manager is responsible for maintaining the highest level of ethical leadership to lead the property to achieve its business goals.

A Day in the Life:

You will be responsible for assisting with the overall performance of the property’s operations, including (but not limited to) guest satisfaction, brand quality assurance, budget, and labor.

You will train fellow associates as it relates to brand and company standards to maximize revenue and reinforce superior service culture.

You will be responsible for maintaining compliance and remaining up-to-date on new initiatives for the brand and company.

You will inspect and oversee that safety and security standards are being upheld.

You will support guest experience and satisfaction in all operations.

You will work closely with corporate teams in Human Resources, Accounting, Revenue Management, and Sales to ensure that property and company goals are being achieved.

Requirements:

Associates/Bachelor’s Degree

3 years’ minimum experience in a hotel supervisor/managerial position

Experience with major hotel brands like Marriott, Hilton, or Starwood (highly desired)

The skills and experience to lead a team to consistently deliver exceptional guest service

Knowledge of local and state compliance laws

The ability to implement McKibbon procedures as they relate to cost control and inventory management

The ability to ensure that hotel policies and brand standards are consistently followed

Ideal Skills & Qualities:

Sufficient communication and problem-solving skills

The ability to develop the leadership qualities of all staff

The ability to maintain positive relationships with the management company, property owners, and clients

Perks & Benefits Beyond the Basics:

We know that hospitality starts from within, and that’s why we value the employee experience as much as we value our guests’ experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that’s equal parts work and play. Our people will always be our first investment. Our benefits package covers:

Physical & Mental Wellness:

Comprehensive benefits package including medical, dental, and vision

Life insurance

Short- and long-term disability

Paid time off and holidays

Wellbeats APP to support physical and mental wellness

Financial & Occupational Wellness:

Competitive Compensation with bonus structure

Brand and company training classes, workshops and conferences for career growth and development

401K Savings Plan with matching funds

Tuition reimbursement

Personal Wellness:

Fundraising matching funds program

Volunteer opportunities

24/7 chaplain services

Exclusive hotel rate discounts

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Hotel Assistant General Manager jobs in Chicago, IL, United States

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