Construction Claims Account Director

Alpharetta, GA, United States

Description Stop searching. Start growing. It's time to build a meaningful career where you can grow, your ideas can thrive, and you are recognized and valued. Join a team committed to your excellence, and apply to Safety National today!

Ready for a rewarding career? Follow this link to view all of our available careers and apply: https://www.safetynational.com/careers-page/

This opportunity is in the Client Engagement Department.

Client Engagement: The Client Engagement department engages internally with our business stakeholders and externally with our broker and TPA clients. We work to cultivate relationships, maximize operational opportunities, and drive collaboration and communication. We specialize in assisting and delivering optimized solutions that meet our clients' dynamic needs while exceeding expectations and providing value.

Communications: Our Communications department works closely with all internal departments to strategize and develop corporate messaging and materials, branding, and thought leadership content. We also provide support for all industry conference involvement, coordinating sponsorships, exhibiting opportunities, and employee travel. If you have a knack for public relations, graphic design, journalism, or event management, join our experienced and talented team, where extraordinary opportunities await.

Role Description:

In the role of Construction Claims Account Director, you will be part of a dynamic team that lives by Safety Nationals give core values: Relationships, Integrity, Teamwork, Balance, and Stability. While demonstrating our core values, you will also demonstrate the knowledge of and capability to speak to Safety National products and service capabilities. Deliver appropriate level of service to maintain renewals in order to achieve corporate retention goals with the territory. You will work closely with the Client Engagement and Claims department among the entirety of the company. Your contributions of developing and maintain enterprise level engagement with Safety National clients, brokers and TPA partners will be felt throughout Safety National.

Your day-to-day responsibilities as a Construction Claims Account Director will include developing and maintaining partnerships with clients, brokers and TPA partners for purpose of ensuring efficient and effective delivery of Safety National service capabilities. Additionally, you will facilitate interaction with other departments by providing an enterprise focused point of contact to address client needs. This includes tracking all issues to conclusion to ensure prompt follow through and resolution. You may also be assigned various projects like, working with client Engagement Analysts in the implementation of client engagement activities associated with account onboarding, account stewardship, internal account team strategy discussions and client specific matters requiring support and issue resolution.

Participating in regional industry conferences that serve to raise the Companies profile is an additional responsibility that will be required. Demonstrating thought leadership through participation in Safety National webinars and other events throughout the year.

Finally, you are responsible for managing overall claim services for customers in Construction unit. Actively manage assigned construction accounts and be responsible for overseeing construction liability (GL, AL, APD) and workers' compensation claims being handled by Third-party Administrators (TPA).

The ideal candidate is someone who has a minimum of ten years' working experience overseeing and managing AL, GL, APD, and workers compensation claims for construction accounts. Some of the essentials skills required of you in this role are, being able to effectively communicate and flourish new and ongoing relationships, supporting and contributing to a team environment by demonstrating leadership and client advocacy, and advanced organizational skills with high attention to detail. Prior experience with Salesforce is preferred

If this role describes you, don't delay. Apply today!

Qualifications:

Education:

A Bachelor's degree is preferred

Required Qualifications:

Minimum of ten (10) year's working experience overseeing and managing AL, GL, APD and workers compensation claims for construction accounts.

Proper Adjuster Licenses in all applicable states.

Knowledge and expertise with multiple jurisdictions.

50% travel required to interact with clients and colleagues.

Preferred Qualifications:

Organizational skills, high level of attention to detail and self-motivated work ethic.

Advanced communication skills. Must be able to work comfortably with a variety of internal and external audiences.

Support and contribute to a team environment by demonstrating leadership and becoming a trusted departmental resource and client advocate.

Protect the confidentiality, integrity and availability of information and technology assets against unauthorized disclosure, destruction and/or alteration, in accordance with Safety National policies, standards, and procedures.

Safety National is a leading specialty insurance and reinsurance provider. Our culture is built upon relationships, which allow us to demonstrate our expertise gained through our rich 80-year history. As a wholly-owned subsidiary of Tokio Marine, Inc., we appreciate the benefits and support provided by our affiliation with one of the top 10 insurance companies in the world.

A Benefits Structure That Puts Employees First

Safety National's approach to benefits reaches far beyond competitive fixed compensation. Instead, we construct a total rewards benefits package for each valued member of our team. Highlights include incentive award bonuses, an annual holiday bonus, and profit-sharing contributions. Other exceptional benefits include generous healthcare coverage, a 401(k) match, enhanced paid caregiver leave, and family-forming benefits for adoption, surrogacy, and fertility. We also promote balance by offering a hybrid working environment and several employee appreciation events throughout the year. Apply today to learn more about our total rewards approach.

Safety National is committed to fair, transparent pay and we strive to provide competitive, market-based compensation. In our vision to be First with Co-Workers, compensation is only one piece of the comprehensive total rewards package we offer. The target salary range for this position is $110,000 - $223,750. Compensation for the successful candidate will consider the candidate's particular combination of knowledge, skills, competencies, experience and geographic location.

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