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Liberty Mutual Technology Group Inc.
Columbus, OH, United States
Duties: Manages a team of IT Applications & Operations Support Specialists conducting operational support and analysis in order to solve problems and improve business outcomes. Responsible for design, troubleshooting and development of software products along with mentoring and leading a team of engineers. Provide required oversight & governance t
Job Source: Liberty Mutual Technology Group Inc.JPMorgan Chase
Columbus
Build and lead a team of Production Support staff to provide support for Incident, Problem and Change. Represent Employee Platforms for Enterprise reporting and metrics. As a Technology Support Lead in Corporate Technology & Employee Platforms, you will play a leadership role in ensuring the operational stability, availability, and performance of o
Job Source: JPMorgan ChaseNational Beverage
Columbus, OH, United States
Job Description The Production Support role is an entry level position that provides support to the beverage manufacturing processes. The primary responsibilities of the Production Support role are to set up, adjust, maintain, and configure equipment to build pallets of beverage products for storage in the warehouse and shipment to customers. The
Job Source: National BeverageTekfortune Inc
Columbus, OH, United States
Job description On AWS Good exposure on AWS environment. Very good knowledge on AWS serverless Services and Demonstrate the Application Flow. End-to-End Application flow and AWS services used. Hands on experience on AWS Production environment or Incidents. Experience in Application Support along with UNIX knowledge. Java understanding for troubles
Job Source: Tekfortune IncWells Fargo
Columbus, OH, United States
About this role: Wells Fargo is seeking a Senior Infrastructure Engineering who covers jobs which design, build, enhance, and integrate the technology infrastructure required to support various platforms and Wells Fargo's business portfolio. In this role, you will: Lead or participate in high level technical concepts spanning technology and busi
Job Source: Wells FargoNationwide Children's Hospital
Columbus, OH, United States
Overview The ETL Support Analyst will be required to support a daily ETL process that loads an Enterprise Data Warehouse. The candidate should have knowledge of ETL processing and troubleshooting ETL code to support job failures. The individual will also be responsible for ETL code migrations from a non-production environment to a production envi
Job Source: Nationwide Children's HospitalMarriott
Columbus
**Job Number** 24071857 **Job Category** Information Technology **Location** Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States **Schedule** Full-Time **Located Remotely?** Y **Relocation?** N **Position Type** Management **JOB SUMMARY** Come join a dynamic team on the world-class Marriott Bonvoy apps. As Mobile Pro
Job Source: MarriottDice
Columbus, OH, United States
Dice is the leading career destination for tech experts at every stage of their careers. Our client, TEKsystems c/o Allegis Group, is seeking the following. Apply via Dice today! TEKsystems has a client that is looking for a Middleware Infrastructure Engineer: Outline and implement product upgrades. Contribute to the analysis of business, applic
Job Source: DiceColumbus, OH, United States
JOB DESCRIPTION Our clients' Wealth & Insurance Technology team is seeking an IS Technical Specialist. This individual will take the lead role within the production support team to own the technology management responsibilities for the entire inventory of applications in the Wealth & Insurance Technology space.
Will be required to act as production support team lead for 65 applications used by our clients Wealth and Insurance businesses. Will build and maintain the necessary runbook of required tasks for each application with the responsibility of ensuring all tasks are being satisfied based on SLA. Prepare and present a monthly operations report of metrics to help the team measure strengths and opportunities for improvement. This position will not manage people directly but will lead a team of support staff to ensure they are correctly focused on the right set of priorities.
Please Note: This position is available for a Hybrid work schedule (3 days per week in office) in the greater Columbus OH area.
Responsibilities Include:
- Software management repository data quality reviews.
- Disaster recovery planning, execution and evidence gathering.
- User access review planning and tracking.
- Monthly production support metric reporting.
- Certificate management renewal tracking and execution.
- Availability monitoring reporting and planning for improvements.
- Support ticket and SLA tracking.
- Support of team on-call support rotation.
- Management of weekly patching team assignments.
- Incident review and resolution, including root cause analysis and discussion on prevention of repeat occurrences.
- Ensure the maintenance of technical knowledgebase and support runbook.
- Preparation and presentation of monthly support operations report.
Preferred Qualifications:
- 3-5 years of experience in an application development or production support role.
- Strong organization skills with an ability to pivot across many competing priorities.
- Confidence working with strong business and technology personalities.
- Great communication and interpersonal skills for interacting and collaborating with developers, analysts, and business colleagues throughout the organization.
- Experience working with and supporting vendor applications.
Required Skills : SNOWFLAKE
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :Yes
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :Yes
Candidate must be authorized to work without sponsorship :Yes
Interview times set : :No
Type of project :Administration/Support
Master Job Title :Production Operator/Tech
Branch Code :Columbus
Email Alert for Apps Production Support Lead jobs in Columbus, OH, United States
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