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Desktop & Applications Support Specialist

Norwalk, CT, United States

** Desktop & Applications Support Specialist**

**Job Category****:** Information Technology **Requisition Number****:** DESKT016529 Showing 1 location **Job Details**

**Description**

EMCOR Group, Inc. (NYSE: EME) is a Fortune 500 company and a leader in mechanical and electrical construction, industrial and energy infrastructure, and building services.

A provider of critical infrastructure systems. EMCOR gives life to new structures and sustains life in existing ones by it planning, installing, operating, maintaining, and protecting the sophisticated and dynamic systems that create facility environments. This includes electrical, mechanical, lighting, air conditioning, heating, security, fire protection, and power generation systems--in virtually every sector of the economy and for a diverse range of businesses, organizations and government. EMCOR represents a rare combination of broad reach with local execution, combining the strength of an industry leader with the knowledge and care of 170 locations.

**Job Title:** -- Desktop & Applications Support Specialist

**Job Summary:** -- Provide Deskside support and assistance with user hardware and software in system setup, installs, troubleshooting, preventive maintenance, system security, system and management reporting. Support all Corporate users (Norwalk/outside), machines and applications.

**Essential Duties and Responsibilities:** --

* Upgrade / update Operating System for user machines and servers

* Assist and support users with their hardware and software errors and issues

* Proactively work with IT team on support for system maintenance and enhancements

* Work on projects as assigned which may involve interfaces across diverse hardware platforms

* Assist in performing system, integration and functional verification tests and troubleshoot as needed

* Assist with Operating System updates and other configuration changes

* Develop / document business process on systems & business logics

* Troubleshoot issues with existing or developing systems

* Research application problems and evaluate solutions

* Perform other duties or tasks as required

**Qualifications:** --

* Three to five years experience supporting users and systems ideally in a Corporate environment

* Degree in Computer Sciences

* Knowledge and experience in Operating Systems, SQL Server administration, Setup automated jobs, schedule maintenance tasks etc.

* Good knowledge of imaging software, basic networking and VMWare, MS office

* Knowledge of O365, Sharepoint, PowerApps, Azure

* Experience in programming / writing scripts in PowerShell, T-SQL, .Net

* Experience with Client/Server, Web applications, IIS and troubleshooting associated with it

* Ability to learn new technologies quickly

* Proactive with attention to detail

**EMCOR Group requires all employees to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a complete COVID-19 vaccination. EMCOR Group is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.**

****We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled****

**Qualifications**

**Skills**

**Behaviors**

**:**

**Motivations**

**:**

**Education**

**Required**

Bachelors or better in Computer Science or related field.

**Experience**

**Required**

**3-5 years:** experience supporting users and systems ideally in a Corporate environment

**Licenses & Certifications**

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