Sales Counselor

Reston, VA, United States

Fostering the right solutions & connections Company - Hunters Woods at Trails Edge

2222 Colts Neck Rd, Reston, VA 20191, USA

Love to make a difference in the lives of seniors? At Solera Senior Living we are led by our Core Values which guide our decision-making at every level of our company. We are looking for compassionate individuals who want to join our team!

What can Solera offer you?

A company that is growing so you can grow too!

Ability to be paid immediately, no more waiting for paycheck Friday!!

Interested in returning to school? We have a tuition reimbursement benefit!

A great team of co-workers

Comprehensive medical plan that includes discounted gym memberships

Dental/vision/life/disability benefits

401(k) Plan

Paid holidays and time off

Perks and discount programs

Employee Assistance Program

We are constantly asking ourselves to think outside of the box, utilize technology to improve lives, honor our relationships with one another, and make a meaningful difference in our community. Our leadership team is made up of passionate people who have a true connection to seniors and their families, and who are dedicated to helping others’ grow and thrive.

Solera’s Core Values:

Compassion

Commitment

Communication

Creativity

Listen… we flat out LOVE what we do  and if our story resonates with you, and you want to LOVE what you do every day - we want to meet you!

Overview & Responsibilities Through the combination of marketing and sales efforts, the Sales Counselor is responsible for assisting the Director of Sales and Marketing with generating and managing leads to qualify prospects and move them through the admission process for the purpose of achieving budgeted occupancy targets. With assistance, develop the community’s marketing, public relations and advertising programs to develop a growing base of referral sources, and to promote the programs provided by the community. Maintain a thorough knowledge of the community’s product and services to effectively and accurately represent the community to referral sources and prospects by spending the majority of the workweek marketing and selling inside of the community. Maintain a working knowledge of the local market trends and competitors to assist in development of sales and marketing strategies and action plans.

The essential duties and responsibilities described below are representative of those a team member encounters while performing the basic functions of the position. While every effort has been made to identify the essential functions of the position, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is an essential function of the position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of the position

Collaborate with the Director of Sales and Marketing to develop an organized marketing and sales approach to effectively move prospects through the sales process to achieve budgeted occupancy targets.

Responsible for maintaining budgeted occupancy by both generating the number of qualified inquiries, referrals, tours, and then effectively closing the sale.

Utilizing company sales methods, achieve targeted closing ratios through effective information gathering and presenting valid value-based options that “make sense” to the lead.

Receive and/or respond to all incoming calls for inquiries. Follow-up with the inquiries via effective telephone calls, cards/letters, mailing of marketing information and other means, to meet budgeted occupancy. Enter all available information in marketing database.

Keep referral, mailing list and customer information up to date. Identify, build and develop an effective network of community and professional sources for potential resident referrals and establish relationships that assure continuing opportunities for the community through spending part of the workweek out of the community engaged in these activities.

Achieve and maintain required number of marketing contacts per week. Maintain outside referral database of qualified contacts.

Develop active referral base within the community by making personal visits and sponsoring networking functions at the community. Accurately represent the community, its services and pricing structure in all interactions.

Monitor condition of all model rooms and respite rooms daily. Ensure that all rooms are ready for tour activity. In conjunction with Sales/Marketing Director & Executive Director, furnish, decorate and appoint model and respite rooms.

Conduct morning walk-through of community to ensure readiness for community tours. Ensure all common areas needing attention are addressed at the beginning of each day, prior to any tour activity.

Assist with collection of data for the marketing report weekly.

Comfortable attending appropriate networking functions in the area.

Ensure lead database is up-to-date and accurate. Complete input of all required information (leads and activity) timely and accurately.

Assist with the processing of all required information necessary to complete a successful move-in, as requested.

Work with the Director of Sales and Marketing and the Executive Director to execute a creative marketing and advertising plan for the community, seek advertising resources, and coordinate public relations efforts. Manage all social media platforms.

Assist with the completion of a Competitive Market Analysis at least twice a year or as directed to do so by the Director of Sales and Marketing and/or Executive Director.

Participate in daily “Stand-Up” meetings to communicate key issues within the department, if requested by Executive Director.

Perform day-to-day clerical work connected with the position.

Ensure knowledge base remains current regarding aging, assisted living and dementia-specific care through continuing education.

Assist with the setting-up and tearing down of special events. Encourage teamwork through cooperative interactions with co-workers and other departments.

Support a positive and professional image through actions and dress.

Maintain a safe and secure environment for all team members, residents and guests, following established safety standards.

Perform other duties consistent with position as assigned by the Director of Sales and Marketing.

Qualifications Associate’s degree in communications, public relations, marketing, related field, or equivalent experience preferred.

Minimum of one-two years’ experience working in long-term care industry, preferred. Possess some knowledge of health care terminology.

Understand complex issues and ability to make decisions and prioritize requirements of the job

Demonstrates exceptional communications skills, both verbally and written in dealing with referral sources, residents, family members and co-workers. Speaks confidently and effectively in front of groups.

Be proficient in basic office equipment (including a personal computer) for the purpose of accomplishing and maintaining a high level of job performance.Be mobile and able to perform physical requirements of the job. Be able to spend part of the workday/workweek out of the community marketing and selling. Good physical health verified by a health screening, including a chest x-ray or an intradermal test result not more than 6 months prior or seven (7) days after employment.

Required to receive the annual Flu vaccine, excluding religious or medical exemptions.

2222 Colts Neck Rd, Reston, VA 20191, USA

Connect with Positive Aging Community Champions What do you need?

Senior Housing

Aging in Place

Resources

Select an option

Located near:

Previous Next

Event Calendar Sun

Mon

Tue

Wed

Thu

Fri

Sat

31 1 2 3 4 5 6

Effective Strategies Program (April 9 Through June 7)

ElderTech Advisor Course Info And Networking

Quinn's Weekly Auction ***ONLINE ONLY***

Woodbridge Scam Jam & ShredFest

Free Onsite Caregiver Event Courtesy Of Brightview Rolling Hills & Catonsville

A Discussion With Dr. Delia Chiaramonte Author Of Coping Courageously

March Madness Culinary Clash At Elance At West End

Implicit Bias In Aging: What It Looks Like And The Impact It Has

7 8 9 10 11 12 13

Ethically Identifying, Correcting And Taking Responsibility For Healthcare Mistakes

Quinn's Weekly Auction ***ONLINE ONLY***

Explore Senior Housing - Take A Bus Tour - Prince William County

Home For Life 2024 Expo

Senior Driver Safety & Mobility

Quinn's Auction Galleries Q1309 1991 Mercury Capri XR2 ***ONLINE ONLY***

Robotic Companion Pets

We Turn The Mic On Steve Gurney!

14 15 16 17 18 19 20

Shhhh…It's A Secret: Substance Abuse And The Older Adult

Crusing Through Caregiving

Quinn's QP229 Oakton, VA In-Home Online Auction - Medical Supplies ***ONLINE ONLY***

Quinn's Auction Galleries Model Trains Auction ***ONLINE ONLY***

Optimizing The Healthcare Experience For Patients: Improving Service & Clinical Outcomes

Serving Unreasonable Older Adults & Their Families

Special Event: Screening And Discussion Of Wine, Women And Dementia With Producer Kitty Norton

Greening Your Goodbye

Death Cafe

DMV Queers & Capitol Hill Village Kickoff

Ring House Community Living 101

SENIOR DRIVER SAFETY & MOBILITY

Bringing The World To You: Innovative Platform Makes Travel Accessible

21 22 23 24 25 26 27

Medicare Appeals: What To Do When You Are Denied Care Under Medicare

Active Aging Expo

Explore Senior Housing - Take A Bus Tour - Fredericksburg Area

Camp Me Too! (Grief Camp For Kids)

OCIAL CONNECTION: THE ACCELERATOR FOR BETTER HEALTH

CEU Event: Understanding & Meeting The Special Needs Of Older Gay, Lesbian, Bisexual And Transgender Persons

Sepsis: Know The Signs & Save Lives!

Gray Love: Stories About Dating & New Relationships After 60

28 29 30 1 2 3 4

Camp Me Too! (Grief Camp For Kids)

Creating A Caregiver-Inclusive Culture In Dementia Care

OAI Showcase: Creating Community. Cultivating Connections.

Reframing Care: Mindfulness + Art At The Phillips Collection

4th Annual Old People Are Cool Relay To Celebrate Older Americans Month

5 6 7 8 9 10 11

Aging Well Expo - Presented By The Woman’s Club Of Roland Park

Aging And Isolation: Becoming A Lighthouse For Your Clients, Patients And Their Families

Since 1990 we have brought community together to make finding housing, aging in place solutions, and resources more convenient. We accomplish this by connecting older adults, families and providers via the most comprehensive and trusted resources in print and digital formats.

#J-18808-Ljbffr