Application Engineer - Indianapolis

Indianapolis, IN, United States

Description

About Fischer: A division of Tencarva Machinery Company, Fischer Process Industries is an industry-leader in the distribution of pumps, process equipment, valves and instrumentation for industrial applications. For over 65 years, our commitment has been to provide high-quality engineered equipment to customers in Ohio, Kentucky, Indiana, Georgia, Western PA, and West Virginia. We are continuing to grow and are looking for an enthusiastic individual with a drive for success and willingness to continue in personal and professional growth while working in a rewarding yet challenging environment.

About Tencarva: Founded in 1978, with roots dating back to 1957, Tencarva Machinery Company is a premier equipment distributor, engineering and design partner, machine guard manufacturer, and full-service repair center. Serving hundreds of customers across the industrial and municipal segments, Tencarva’s various divisions cover 16 states and provide end-to-end, tailored solutions for complex systems within the fluid/solids/air/gas handling and water/wastewater treatment sectors. Our service offerings include system analysis and design, application engineering, custom pump assembly, fabrication and machining, automation and controls, and equipment service, repair, and remanufacturing.

Summary: Promptly and accurately provides customers, both external and internal, with application assistance, quotations, orders, and bill of materials.

Essential Duties and Responsibilities include the following:

Gather all necessary technical backup information pertaining to the quotation.

Evaluate customer bid requirements, specifications, & other pertinent data.

Prepare quotations based on technical information provided by or extracted from customers. Review the quote, if necessary, with the sales engineer, branch manager, or operations manager before sending it to the customer.

Prepare proposals using vendor software, sales catalogs, and cost estimates according to technical and performance requirements.

Aid in the design & development of equipment & systems, & redesign of existing systems.

Work closely with outside sales for prompt remedy of customer technical problems, complaints, or failures.

Respond promptly to customer requests, whether a quotation request, technical information request, or expedite request.

Prepare bills of materials accurately, promptly, and clearly.

Maintain expert level of product knowledge and application. Keep current on all necessary software used internally.

Articulate technology and product information to sales engineers, service personnel, and customers.

Explain technical features of products and assist customers in proper selection and sizing. Listen, understand, and convey customer requirements, and always be courteous and professional with customers and vendors.

Maintain accurate records of accounts, opportunities, quotes, projects, contacts, and correspondence.

Other duties as assigned by management.

Benefits Include:

Paid Time off, including 10 holidays

Bonuses

Health Insurance, including medical, dental, vision, disability, and life

401(k) & Profit Sharing

Employee Assistance Program

Requirements

Supervisory Responsibilities: This job has no supervisory responsibilities.

Education and/or Experience: Bachelor’s Degree from a 4-year college or university; 2-4 years related work experience and/or training is strongly preferred.

Qualifications: To perform this job successfully, an individual must perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Language Skills: Must have the ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. The ability to write routine reports and correspondence. The ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills: Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Computer Skills: To perform this job successfully, an individual should have basic computer skills, knowledge of MS Office Software (i.e., Word, Excel, Outlook), and internet software.

Physical Demands: The physical demands described herein represent those that an employee must meet to successfully perform this job’s essential functions. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is regularly required to sit and talk or hear. The employee occasionally must stand, walk, use hands to finger, handle, or feel, use a keyboard, and reach with arms and hands. The employee must regularly lift and/or move up to 10-25 pounds and occasionally lift and/or move up to 50 pounds.

Work Environment: The work environment characteristics described here represent those an employee encounters while performing this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job’s duties, the employee is occasionally exposed to moving mechanical parts, fumes, airborne particles, and outside weather conditions; to wet and/or humid conditions; toxic or caustic chemicals; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

This job description is subject to change at any time.

Tencarva Machinery Company, LLC, is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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