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JobRialto
Jacksonville, FL, United States
Description Principal Duties: Provide exceptional customer service while efficiently and effectively managing customer calls. Efficiently and accurately execute all transactions including inquiries, complaints, etc. Identify customer needs through in-depth probing Swift problem solving and issues resolution with the application of sound judgme
Job Source: JobRialtoRandstad
Jacksonville, FL, United States
customer care representative ii. jacksonville , florida posted 7 days ago job details summary $39,000 - $40,000 per year permanent high school category office and administrative support occupations referenceAB_4547817 job details Our client is a leading medical device company dedicated to improving patient care through innovative solutio
Job Source: RandstadIntegrated Resources
Jacksonville, FL, United States
Job Description: This Accounting Associate III role resides in Corporate Finance - Corporate Payables team and is responsible for accounting related functions of trade payables. This team member interacts with internal and external customers on supplier payment activities and employee travel and business expense reports. Additionally, incumbent wil
Job Source: Integrated ResourcesCity Facilities Management Ltd
Jacksonville, FL, United States
JOB PURPOSE The position is responsible for maintaining and safeguarding the IT infrastructure of the organization, which includes computer networks, cloud, end user devices, servers, and bespoke applications. Using industry frameworks and standards plan and carry out IT infrastructure and Security measures to ensure all systems are up to date, op
Job Source: City Facilities Management LtdBank of America
Jacksonville, FL, United States
Job Description: Accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive e
Job Source: Bank of AmericaLC Industries
Atlantic Beach, FL, United States
DESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entir
Job Source: LC IndustriesResourceMFG
Jacksonville, FL, United States
summary Seeking Customer Care Representative in BUFORD, GA Resume Required -Serious inquiries only Monday-Friday 8:00am-5:00pm $19.00/hour Buford, GA *Looking for candidate with at least 2 years of Customer Service experience in an office setting* REQUIREMENTS Superior verbal and written communication skills with a strong ability to solve problems
Job Source: ResourceMFGLennar
Jacksonville, FL, United States
Requirements The Customer Care Representative (CCR) responds to customer care service requests professionally and as quickly as possible. Responsible for evaluating requests, scheduling trades to complete work, expedite repairs and ensure homeowner s Customer Care, Representative, Area Manager, Retail, Construction, Customer, Repair
Job Source: LennarJacksonville, FL, United States
Working assigned DS/SO RGA queue, requesting RGAs from the vendor, creating returns and call tags/LTL pick-ups. Following up on returns and credits.
Job Summary
Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge on 20,000 products and 3 catalogues.
Major Tasks, Responsibilities, and Key Accountabilities
Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions.
Performs necessary follow-up to ensure customer service expectations are met. Builds relationships if assigned a specific customer base.
Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.
Uses computerized system for tracking, information gathering, and/or troubleshooting.
Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors.
Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Understands and supports compliance issues if required for assigned customer base.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
None.
Work Environment
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Our Goals for Diversity, Equity, and Inclusion
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
Equal Employment Opportunity
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Email Alert for Customer Care Associate II - FM jobs in Jacksonville, FL, United States
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