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JCPenney
Niles, IL, United States
General Description General Description As the Sales Floor Supervisor you are accountable for driving customer service to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs. Primary Responsibilities: Cust
Job Source: JCPenneyVF Corporation
Chicago
**Supervisor** As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling
Job Source: VF CorporationSavers
Chicago, IL, United States
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community
Job Source: SaversVF Corporation
Chicago
**Supervisor** As a passionate, fun and dedicated Floor Supervisor, you are an important part of the store leadership team, ensuring the highest level of customer engagement through sales results and supervising the store team. You foster a positive and inclusive work environment and provide sales-related feedback and coaching associate performance
Job Source: VF CorporationVF Corporation
Chicago
**Supervisor** As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling
Job Source: VF CorporationVF Corporation
Skokie
**Supervisor** As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, op
Job Source: VF CorporationVuori, Inc.
Oak Brook, IL, United States
Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes w
Job Source: Vuori, Inc.VF Corporation
Rosemont
**Supervisor** As a Floor Supervisor, you will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. You will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling
Job Source: VF CorporationChicago, IL, United States
Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.
At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.
Position Overview
Lead the sales floor to ensure a consistent memorable customer shopping experience using the highest standards of service excellence while building client relationships and upholding our cultural ethos. Partner with General Manager/Assistant Manager to learn the role of a leader, in order to positively influence sales team and drive sales.
Essential Duties & Responsibilities
Takes a proactive approach to self-development and actively gives/receives feedback through one-on-ones and coaching.
Exhibit pride through positive demeanor, body language and personal presentation.
Action and commit to all training tools provided (5C's of customer excellence, product knowledge, etc).
Supports and promotes new business initiatives to create a positive reception from sales team.
Demonstrates professional etiquette through integrity, honesty and respect for others.
Build on personal professional sales experience to become a more knowledgeable and effective store leader.
Upholds customer service and training standards in the store. Exemplify excellence in customer service responsibilities. Identifies and communicates training needs to management.
Consistently builds and develops a proactive clientele business through social engagement and relationship skills.
Consistently deliver value added services to enhance customer experience.
Maintain merchandise in accordance with the Company's visual presentation standards.
Actively participate in upholding the brand esthetic in all merchandising activities including but not limited to daily stock maintenance, product transfers, folding and floor changeovers.
Demonstrate a true passion and respect for the product.
Utilize product knowledge and selling tools to strengthen expertise.
Meet and exceed personal sales and SPH goals.
Opening/closing procedures of store, complete returns and exchanges in the absence of a manager.
Partner with managers in checking task tracker and retail web for updates weekly.
Utilize the CEM role. Manage, mentor, and coach sales team to take a proactive approach to expand their clientele and maximize sales.
Support the management team with the maintenance of daily tasks. Communicate tasks and follow up to management and associates.
Experience, Skills & Knowledge College Degree or equivalent experience
Minimum of 2-3 years of Retail Management Experience, with time spent managing high volume luxury businesses
Strong business acumen
Enthusiasm and ability to build and maintain an environment consistent with RL lifestyle philosophy
Ability to guide individuals toward goal achievement using negotiation, teamwork, motivation and staff development skills.
Strong communication and interpersonal skills
Ralph Lauren will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law, including any applicable fair chance laws.
Email Alert for Supervisor, Sales Floor jobs in Chicago, IL, United States
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