Infrastructure Engineer

Itasca, IL, United States

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Infrastructure Engineer acts as one of the primary liaisons providing services to Global Data Centers Americas (GDCA) and its customers through independent problem solving, installation, maintenance, removal, modification, fault isolation, and reconstitution of fixed cable and wireless distribution systems, local area network (LAN) cabling and infrastructure, and wide area network (WAN) cabling and infrastructure, to include: copper core, coaxial, fiber optic, and antenna cabling systems. This role monitors and analyzes the performance of fixed, underground, buried, aerial cable and antenna networks.

Additionally, the Infrastructure Engineer drafts and produces documentation, change plans, and technical schematics and prepares basic architectural diagrams. Recommends and implements dedicated LAN and WAN media distribution systems and interior wiring according to local code and specifications. Coordinates with GDCA staff across departments for expansion and capacity management of existing facilities.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

Ensures the cleanliness of IT Infrastructure spaces.

May supervise or perform the installation, maintenance, reconstitution, removal, and modification of cabling and supporting infrastructure.

Uses drawings, task lists, instructions, and technical data to work.

Terminates copper core and fiber optic cables on main distribution frames and interface equipment.

Uses test equipment in and around IT Equipment, confined spaces, and enclosures.

Updates and maintains internal systems, communications and computer systems installation records, maintenance and inspection records and provides written as-built documentation as required.

Installs distribution equipment.

Operates and performs maintenance on tools, test equipment, auxiliary equipment.

Coordinates, recommends, and provides supplies and spares.

Performs operational checks and preventive maintenance inspections.

Coordinates the access for - and use of - tools, test equipment, auxiliary equipment, and vehicles such as backhoes, trenchers, cable trailers, cable reel trucks, and construction vehicles through in-house and contracted parties.

Develops and improves work methods and procedures related to installation and maintenance of all cable and antenna systems.

Develops and improves documentation, policies, procedures, and methods.

Trains and mentors’ trainees, other Infrastructure Engineers as needed.

Recommends specifications for products and services utilized within the job.

KNOWLEDGE, SKILLS & ABILITIES

Able to be highly confidential.

Proficient with computers including the utilization of Microsoft programs such as Word, Excel, Power Point and Outlook.

Proficient in the use of Visio.

Able to use AutoCAD or Revit.

Able to work in a team environment.

Manages stress and/or fast-pace effectively.

Excellent communication and critical thinking skills.

Thorough knowledge and understanding of both copper and fiber optic telecommunications technologies.

Understanding of bonding and grounding principles.

Advanced knowledge of structured cabling systems.

Understanding of troubleshooting and problem isolation methods.

Advanced knowledge of cable types and performance.

Advanced knowledge of cable types and uses.

Proper ladder and height enablement device use, electrical safety, and work environment safety.

Safety precautions related to oxygen deficiency and oxygen enrichment (confined space).

Planning and task management concepts.

Ability to establish, organize and run meetings and working-groups.

Ability to take comprehensive notes, communicate tasks, and task status to teams and management both written and verbally.

#GlobalDataCentersCareers

EDUCATION & EXPERIENCE

BICSI Technician designation

High school diploma or GED.

Minimum of 5 years in the capacity as a Level 2 Infrastructure Engineer or related field (structured cabling).

PHYSICAL REQUIREMENTS

Primarily walking, sitting, standing, bending, and climbing ladders.

Ability to lift and carry 50 lbs.

Ability to distinguish colors on wiring and cables to ensure safety and technical standards are followed.

Able to climb ladders and work on raised platforms.

Ability to work in confined spaces.

Close visual work on a computer terminal.

Dexterity of hands and fingers to operate any required to operate computer keyboard, mouse, other technical instruments, and for performing cable terminations and testing.

WORK CONDITIONS & OTHER REQUIREMENTS

Standard office; Data Center environment with varying temperatures and loud noises; extensive daily usage of workstation or computer.

Must be available for 24x7 support of customers and NTT.

Must be reachable via telephone, text, and email on a 24x7 basis.

25%-50% travel or as required for training, conferences, vendor and manufacturer visits, quality control, design and build collaboration, and work-assistance at other NTT locations.

On-Site work as required or remote work as permitted.

Must possess a current, valid state-issued driver’s license.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $ 74,400 - $ 93,000.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type :

On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.