Senior Dev Ops Engineer

San Jose, CA, United States

About Zscaler

Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange is the company’s cloud-native platform that protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

With more than 10 years of experience developing, operating, and scaling the cloud, Zscaler serves thousands of enterprise customers around the world, including 450 of the Forbes Global 2000 organizations. In addition to protecting customers from damaging threats, such as ransomware and data exfiltration, it helps them slash costs, reduce complexity, and improve the user experience by eliminating stacks of latency-creating gateway appliances.

Zscaler was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. Zscaler’s purpose-built security platform puts a company’s defenses and controls where the connections occur—the internet—so that every connection is fast and secure, no matter how or where users connect or where their applications and workloads reside.

About The Role

As a part of the Platform Experience Engineering team, this will provide an opportunity to setup, manage and scale the engineering and production infrastructure for the business intelligence services aimed at taking debuggability, observability, and operability to the next level, across all Zscalers products and clouds.

Our mission is to build highly-available and performant distributed systems, capable of enabling quick issue identification, resolution, deflection, and prevention. Our ultimate goal is to ensure a smooth and seamless Zscaler experience for our customers.

Responsibilities/What You’ll Do

Build, test and deploy complex mission-critical infrastructure services on cloud and/or on-prem.

Setup fault tolerant multi-region environments for critical services

Build, automate & deploy CI/CD pipelines for apps and data projects.

Work on High Impact projects that improve availability, scalability, reliability of our platforms.

Automate, deploy and operate data platforms

Implement solutions to monitor all aspects of data platforms and services.

Troubleshoot and address operational issues as they come up

Support and improve the build, delivery, and deployment pipeline of software developed in Java, Scala and Python

Manage and deploy distributed infrastructure/applications in OnPrem and Azure/AWS/GCP clouds

Maintain infrastructure provisioning & configuration management tools

Qualifications

BS in Computer Science or related field and 5+ years of relevant work experience

Experience in building and maintaining distributed services like microservices, Kafka,Kubernetes on cloud and/or on-prem.

Experience in Infrastructure Provisioning tools like terraform and packer

Experience with git and CI/CD tools like Jenkins, Github Actions, Argo CD

Experience in orchestration/configuration management tools like Chef/Ansible

Excellent debugging skills in a Linux environment

Experience with any telemetry system, monitoring and alert handling

Experience with monitoring applications on cloud and/or on-prem using Prometheus, Grafana or other similar such tools.

Experience in at least one of the cloud provider Azure/AWS/GCP

Experience troubleshooting network connectivity issues

Providing guidance and building platforms across multiple zones and regions as foundation for other teams to build distributed highly-available applications

Coding experience beyond simple scripts. Ability to program with one or more high level language (Python/Java/Ruby/Go)

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$130,000 — $155,000 USD

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is proud to be an equal opportunity and affirmative action employer. We celebrate diversity and are committed to creating an inclusive environment for all of our employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status or any other characteristics protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here .

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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