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  • The Hired Guns

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  • JPMorgan Chase

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User Experience Design Lead

New York, NY, United States

The Hired Guns are seeking a strategy-minded User Experience Design Lead for a boutique agency undertaking a massive end-to-end transformation of a financial services client’s website. That will be the first big project on your agenda, but you’ll also work on myriad fascinating design projects, shepherding them through rapid prototyping and concept sketches, to fully annotated wireframes, site maps and user flows.

The Nitty Gritty

The backstory on the organization and why they need to hire you!

This role is an excellent way to spread your UX wings and make this bespoke agency’s experience design process your own. As User Experience Design Lead, you’ll have support and collaboration from teams across the agency who are excited to welcome a big-idea person to their organization. You’ll sit at the intersection of creative vision and strategic thinking—carefully synthesizing content, insights and research to define unique experiences that solve problems and draw users in.

As a valued leader of UX, you will evangelize the process as you achieve superior results, analyzing everything from copy to concepts. While you’ll have plenty of support within the agency, this is definitely a role for someone who still gets a charge out of working hands-on-keyboard.

Why You?

How you’ll know if you’re a fit…

You’re a stellar UXer with at least six years of agency experience, working with clients from the worlds of tech, financial services, and higher-education—preferably focused on B2B. Nothing thrills you more than seeding an idea and nurturing it through to harvest.

Your portfolio is packed with case studies that exhibit your conceptual thinking skills, thought leadership, and ability to solve complex problems, such as simplifying user flows, reducing friction, and increasing user loyalty. It’s not enough to be pretty—function and KPIs rule your work

You have led UX design on major site overhauls and are capable of seeing user experience through multiple lenses, audiences, access points and devices. You’re a holistic thinker, constantly innovating on how to apply the user experience beyond digital interfaces to brand experiences, decision-making, fundraising, and beyond.

You bring clarity to the work, collaboration to the partnership, and enthusiasm to the practice. You obsess over details and thrive on cross-functional collaboration, and your approach to design is customer-centric, KPI-focused, data-driven, and Agile.

The Inside Skinny

Why you should quit your job right now and join this organization!

You’ll be the big UX fish in this pond, working as a pivotal part of a lean team leading a complete 180-degree digital transformation. Because the organization is small, there’s no silo, just a lot of cross-functional collaboration.

The Hired Guns does not and will not discriminate in considering and referring candidates for employment, or in its treatment or advancement of its employees, and will not tolerate harassment, on the basis of race, color, religion, gender (including gender identity and expression), sexual orientation, national origin, age, disability, or any other status protected by applicable federal, state or local law.

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