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Silicon Valley BizOps Associate

Menlo Park, CA, United States

HomeShare (www.thehomeshare.com) enables millennials to live in the heart of the city with the seamless experience they have come to expect. Our matching algorithm powers an end-to-end moving experience from discovering luxury apartments to meeting compatible housemates.

Our mission is to democratize cities by providing attractive yet and affordable housing.

We are looking for a BizOps Associate to evangelize our service and streamline on-boarding. This is full-time role with salary, equity, and health benefits!

Do you get energized meeting new people and by selling a product you believe in? Whether it’s running in-person tours or matching potential housemates; you’ll be on the front lines enabling every day people to get access to attractive AND affordable housing.

Your Role:

Conduct tours daily, both in-person and virtually

Communicate with customers via phone, text, and email

Set up and host community events

Resolve or escalate any customer concerns to the proper channel

Your Skills:

Extroverted: energized by meeting new people with a tendency to over communicate

Organized to the point of being considered OCD

Intrinsically motivated to improve processes and to learn

Spreadsheet capable

Ability to quickly learn new systems

Can assist in generating new and more efficient processes

Strong writer and proficiency with other common languages a plus

Experience:

2-4 years of sales or customer service experience

1-2 years in an analytical role such as consulting, banking, marketing or analytics

Bonus if you are an SF/South Baynative

Perks:

Full benefits, including medical, vision and dental

On-site Luxury housing, subsidized

Office with gorgeous views, fitness center, outdoor patio, game room, and more

Catered lunch and dinner daily, fully-stocked kitchen

Salary Range - $40k-$60k base+ Housing Discount + Benefits

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Silicon Valley BizOps Associate jobs in Menlo Park, CA, United States

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