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Lowell Community Health Ctr
Lowell, MA, United States
Description Process incoming and outgoing referrals. Responsible for scheduling specialty appointments for health center patients and informing patients of date, time and location of appointments. Respond to inquiries from patients, staff, internal and external physicians, hospitals, other medical groups and third-party carriers. Maintain data and
Job Source: Lowell Community Health CtrLOWELL COMMUNITY HEALTH CTR.
Lowell, MA, United States
Description Process incoming and outgoing referrals. Responsible for scheduling specialty appointments for health center patients and informing patients of date, time and location of appointments. Respond to inquiries from patients, staff, internal and external physicians, hospitals, other medical groups and third-party carriers. Maintain data and
Job Source: LOWELL COMMUNITY HEALTH CTR.AgeSpan Inc
Danvers, MA, United States
AgeSpan Formerly Elder Services of the Merrimack Valley/North Shore About Us: Since 1974 our agency has strived towards supporting an individual's desire to make their own decisions, secure their independence and remain living independently in the community. We are proud of our employees who make this possible every day. Our agency is a thought-
Job Source: AgeSpan IncMinuteman Senior Services
Burlington, MA, United States
Our missions is to enhance the health, well-being, and independence of people of diverse backgrounds as they navigate aging and disability, providing supports that empower them to live with meaning, choice, and dignity. Learn more about us. BENEFITS: We provide a generous benefits package that includes health, dental, vision insurance, 3 weeks'
Job Source: Minuteman Senior ServicesBeth Israel Lahey Health
Winchester, MA, United States
Job Type: Regular Time Type: Full time Work Shift: Day (United States of America) FLSA Status: Non-Exempt When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Ensures that all information necessary for proper financial reimbursement for high dollar patient care is analyzed and submitt
Job Source: Beth Israel Lahey HealthSouth Middlesex Opportunity Council
Framingham, MA, United States
SUMMARY Responsibilities will include answering the HCEC hotline, managing HCEC voicemail messages, assessing client needs, performing brief and comprehensive housing counseling; referring clients to appropriate HCEC and/or SMOC programs. Performs clerical tasks including data entry, customer service, copying, filing, and special projects as assign
Job Source: South Middlesex Opportunity CouncilBeth Israel Lahey Health
Winchester
**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** Ensures that all information necessary for proper financial reimbursement for high dollar patient care is analy
Job Source: Beth Israel Lahey HealthTufts Medicine
Burlington
We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you. **Hours:** 40 hours per week; Monday through Friday from 8:30 AM to 5:00 PM **Location:** This is a fully remote position. **Job Profile** **Summary** This role focuses on activities related to revenue cycle operations such as billing, collection
Job Source: Tufts MedicineLowell, MA, United States
Description
Process incoming and outgoing referrals. Responsible for scheduling specialty appointments for health center patients and informing patients of date, time and location of appointments. Respond to inquiries from patients, staff, internal and external physicians, hospitals, other medical groups and third-party carriers. Maintain data and referral tracking system. Work collaboratively with other members of the health care team in order to provide superior patient care delivery.Provides overall excellent customer service.
MAJOR RESPONSIBILITIES
Process incoming/outgoing referrals sent via the electronic medical record (EMR) from providers.
Upon receiving a request for a referral, verify insurance coverage and obtain approval as needed.
Research and ensure that the specialist referring to accepts the patient's insurance plan.
Contact the specialty office and schedule an appointment for the patient.
Assemble paperwork, required medical information and submit to specialty office as needed.
Respond to providers via telephone encounters and actions within the EMR as needed.
Respect and maintain the privacy and dignity of patients/clients, ensuring patient confidentiality at all times.
Evaluate referrals for accuracy and completeness while supporting physician networks.
Documents pertinent information in the management system and routes information as needed.
Interact with patients via various methods, including phone, text, and portal regarding questions about referrals/appointments.
Ensure that all required forms are obtained, completed, and signed.
Ensure that referrals are processed in a timely manner in accordance with health center policies.
Maintains current knowledge of referral processes, health center systems, and changes.
Participate in staff and educational meetings/trainings.
Provide excellent customer service to both external customers and internal customers.
Perform other work-related duties as assigned.
KNOWLEDGE & SKILLS
Must be able to work independently and as part of a team. Possess good communication and interpersonal skills and is resourceful in problem-solving. Must be detail oriented, organized, and have the ability to multi-task and manage competing priorities. Accountable to take on and follow through with delegated tasks. Bi-lingual in English and Spanish, Portuguese or Khmer preferred.
EDUCATION & EXPERIENCE
High school diploma or equivalent, two years office experience in a health care setting preferred. Knowledge of medical terminology is required. Knowledge of the health care system and insurance eligibility is strongly preferred. Experience working with diverse communities and understanding of multicultural beliefs, practices, and cultures is preferred. Data entry, computer, and phone skills are required. Knowledge of Electronic Medical Records (EMR) is a great asset.
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Email Alert for Referral Specialist jobs in Lowell, MA, United States
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