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Floor Technician

Memphis, TN, United States

Overview:

At Velociti Floor Technicians are responsible for the overall floor maintenance of hard surfaces and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public places such as break rooms.

Responsibilities:

Success Criteria

Comply with safety rules, policies, and procedures

Perform work assignments in a team with other employees

Maintain clean work area

Follow all company procedures, policies, and rules

Take direction and respond to supervision

Communicate professionally with the lead, supervisor, co-workers, managers, and customers.

Fill in during staff shortage

Support shift lead in completing punch-list items

Use proper personal protective equipment

Present a professional appearance and conduct

Understand customer service and satisfaction

Understand reporting systems and the environment

Instilling trust

Critical Areas of Collaboration and Influence

A solid commitment to the guest experience

Always remember safety first

Build respectful relationships with all teammates and guests

Willingness to take directions from the Facility Manager, Key Account Manager, or District Manager

Coordinate activities with other internal departments

Participate in team meetings

Qualifications:

Ideal Candidate Experience

High School diploma or equivalent education.

Minimum 1 years experience in floor care.

Knowledge of how to strip, wax, and burnish floors with minimal to no assistance.

Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.

Janitorial or laborer experience in a facility setting is preferred.

Must be a team player and committed to working in a quality environment.

Demonstrates exceptional customer service skills.

Key Accountabilities

Perform preventative maintenance checks on all equipment before use

Before beginning work, secure the work area and post safety notices for other space users.

Floors care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells.

Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery

Wall cleaning

Dusting (high and low)

Routine restroom cleaning

Routine office and break room cleaning

Maintenance of floor care equipment

Physical Demands & Work Environment

To perform the necessary functions and tasks of the job, you are required to: Stand 33%, Walk >66%, Sit Use of hands to finger, handle, rub, grip, and feel Reach above shoulders Push/pull and grasp with hands and arms 33-50%

Climb or balance Perform repetitive tasks

Must be able to push and pull a minimum of 30 pounds

Must be able to lift a minimum of 10 to 50 pounds

Frequently lift 0-10 pounds

Must be able to work under pressure and time deadlines during peak periods

Velociti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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