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Amazon
Seattle
Description Want to be part of a team that is helping redefine the future of video advertising? Prime Video Ads (PVA) is seeking to hire a Sr. Program Manager to join the Program Management team and drive our PVA policy program. Video advertising is rapidly evolving as customers shift their viewing experiences from traditional linear TV to streamin
Job Source: AmazonAmazon
Seattle
Description Are you interested in shaping the future of streaming TV & Video Advertising? Join us in our exciting journey to be the world’s best ad-supported streaming service by creating customer-obsessed ad experiences and unparalleled product innovation to deliver for our customers and advertisers. We offer customers great choice in what to watc
Job Source: AmazonAmazon.com, Inc.
Seattle, WA, United States
DESCRIPTION Want to be part of a team that is helping redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr. Program Manager to join the PV Ad Product Program Management team and own the Voice of Customer (VOC) program. Video advertising is rapidly evolving as customers shift their viewing experiences from traditional
Job Source: Amazon.com, Inc.Amazon
Seattle
Description This is a rare opportunity to help build a product from the ground up, on a quickly growing team, and on a product that is key for Amazon’s growth which unlocks the resources to be successful. This is ideal for a Sr. TPM who is seeking to deliver meaningful value/results from their contributions, and there are opportunities to learn or
Job Source: AmazonAmazon
Seattle
Description Are you interested in shaping the future of movies and television and providing Prime Video Live customers? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the leading digital video services on the Internet today, and we're just getting started. The Prime Video Ads team owns
Job Source: AmazonAmazon
Seattle, WA, United States
Job ID: 2679124 | Amazon.com Services LLC How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pione
Job Source: AmazonAmazon
Seattle, WA, United States
Job ID: 2679124 | Amazon.com Services LLC How often have you had an opportunity to be at ground zero of a disruptive, fast-growing, and evolutionary global Amazon service? How frequently do you get to start from the foundation and solve customer needs at a global scale in a fast-growing entertainment streaming industry? At Prime Video, we are pione
Job Source: AmazonAmazon
Seattle
Description We're on a journey to build Ad products that help Advertisers reach their desired audiences and also delight our end users who use Amazon devices and 1P application such as Prime Video by serving them relevant Ads. We're looking for a talented senior TPM to drive complex, cross-organization goals to deliver innovative Ad experiences to
Job Source: AmazonSeattle
Description
Want to be part of a team that is helping redefine the future of video advertising? Prime Video Ads is seeking to hire a Sr. Program Manager to join the PV Ad Product Program Management team and own the Voice of Customer (VOC) program.
Video advertising is rapidly evolving as customers shift their viewing experiences from traditional linear TV to streaming via connected devices. Prime Video is a rising player in this space. We have differentiated assets in terms of consumer experiences and audience insights against a breadth of exclusive content which positions us well for the long-term.
As the Sr. Program Manager, VOC, you will create and own the strategy of the Voice of Customer program for PV Ads. you will review customer feedback across various channels, identify top themes, and develop mechanisms to report and action VOC to improve the PV ads experience.
This position will be instrumental in helping govern key inputs into our team's strategic planning and roadmap of initiatives that will help change how advertisers engage with consumers via streaming media around the world. You will partner with Customer Service and support our product teams. Your work will be fast-paced, challenging, and varied. You'll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people.
Key job responsibilities
• Serve as the primary point of contact and oversee the PV Ads VOC program to inform product, engineering, and go-to-market priorities and business approach.
• Work across multiple global organizations including customer service, product, and engineering to align on and achieve objectives.
• Provide regular program updates and share insights with stakeholders from all levels of the organization including directors and above.
• Operate with autonomy, showing high judgment in decisions that impact customer experience.
• Measure and drive adoption of the program across the organization.
We are open to hiring candidates to work out of one of the following locations:
Seattle, WA, USA
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience working cross functionally with tech and non-tech teams
- Bachelor's degree in business, data science, public administration, finance, engineering, human resources or related field
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit mazon.jobs/en/disability/us.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit boutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Email Alert for Sr. Program Manager, Voice of Customer, Prime Video Ads_ jobs in Seattle
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