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GERSTEL, Inc.
Linthicum, MD, United States
Job Description Job Description Salary: $55,000-$75,000 At GERSTEL, Inc., we help make life better and safer for current and future generations. We sell sample preparation and introduction systems for chemical analysis, emphasizing innovative automation, to provide the best experience in chromatography-based chemical analysis. We are currently se
Job Source: GERSTEL, Inc.Women's Engineering Society
Essex, MD, United States
Description: Who are MKL and why you should work with us At MKL we are proud to be one of the largest construction equipment distributors in the UK. We supply some of the world’s most exciting and ground-breaking products including Intelligent Machine Control (iMC) and Hybrid Excavators reducing our customers fuel usage. We value our local communit
Job Source: Women's Engineering SocietyGE HealthCare
Baltimore, MD, United States
Job Description Summary Job Description Roles and Responsibilities: Role Summary : . Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. Performs Preventative Maintenance and Field Modification Instruction in one or more modalities of equipment. Works with ex
Job Source: GE HealthCareService Express, Inc.
Baltimore, MD, United States
This position will require driving to different customer sites between Baltimore, MD and Sterling, VA for assigned service calls. When participating in the on-call rotation, our field service technicians may have to… This position will require driving to different customer sites between Baltimore, MD and Sterling, VA for assigned service calls. Wh
Job Source: Service Express, Inc.Latitude Inc.
Baltimore, MD, United States
Lead AV Implementation Specialist Main Points Pay: 90k-115k Work from home Monday and Friday Work on the road traveling Tuesday, Wednesday and Thursday to different areas in (New Jersey, Pennsylvania, New York, and Connecticut. Must have CTS or CTS-I certification 10+ years of experience required Implementation and Integration experience requir
Job Source: Latitude Inc.Latitude, Inc.
Baltimore, MD, United States
Job Description Job Description Lead AV Implementation Specialist Main Points Pay: 90k-115k Work from home Monday and Friday Work on the road traveling Tuesday, Wednesday and Thursday to different areas in (New Jersey, Pennsylvania, New York, and Connecticut. Must have CTS or CTS-I certification 10+ years of experience required Implementation
Job Source: Latitude, Inc.P E Systems, Inc
, MD, United States
P E Systems, Inc. genuinely cares about their employees. We have brought together a family of customer focused professionals that take pride in our collective goal of providing exceptional service. As we grow, our focus is on recruiting and retaining top talent. In addition to providing a challenging and rewarding career, P E Systems offers a very
Job Source: P E Systems, IncAVASO Technology Solutions
, MD, United States
Join Our Team as a Level 2 Field Services Technician! Position: Level 2 Field Services Technician About Us: At AVASO Federal, we're committed to delivering top-notch IT solutions to our clients. As a leading provider in the industry, we pride ourselves on our dedication to excellence and innovation. We're looking for passionate individuals who
Job Source: AVASO Technology SolutionsBaltimore, MD, United States
EHR Services is working with Covaris, LLC to hire a Field Services Engineer.
The Field Service Engineer will be responsible for coordinating and executing field service activities of Covaris instruments, serving as the first point of contact for technical support questions, and coordinating and performing on-site repair and preventative maintenance. Operating under general supervision, this role is expected to work independently, relying on extensive experience and judgment to plan and accomplish goals. This position reports to the Director of Global Service.
Responsibilities:
Coordinate and perform all field service activities, including but not limited to, installation of instruments, on-site and depot repair, and preventative maintenance visits.
Communicate directly with each customer account for scheduling and follow-up.
Communicate with Territory Sales Managers regarding account activity.
Maintain service customer records in CRM to track warranty and service plans for every instrument, as well as maintain account contact information.
Initiate service requests using the CRM database, perform essential work to complete each service request, and follow up with accounts where required.
Be responsible for service reporting from the field and depot service.
Respond to and take action regarding the technical support telephone line and technical support email address.
Assist Engineering and Manufacturing with the investigation of production and/or design problems with the current inventory of instruments.
Make recommendations in written format for modifications to design and manufacturing procedures learned from the field.
Provide input and guidance for repair procedures.
Develop and edit SOPs for service and repair.
Maintain strong working relationships with US Production, Service, and Engineering functions to ensure proactive implementation of Covaris best practices.
Location: Remote position based in North Carolina or Maryland with ability to travel as needed.
Qualifications:
Bachelor's degree in a Scientific, Engineering, or Technical discipline.
Interest and ability to work with customers via phone or face-to-face.
5+ years of experience in Engineering, Manufacturing, or Service environments.
5+ years in a technical service organization.
Experience working in a laboratory/clinical environment is an advantage.
Familiarity with electronic testing procedures.
Experience with advanced measurement tools, such as multi-meters, oscilloscopes, is a plus.
Instrument assembly/disassembly skills and knowledge.
Computer skills using Microsoft Office Suite, CRM systems, and internet competence.
Ability to work individually or in a team environment.
Ability to effectively manage own schedule and be capable of working with a degree of independence when required.
To learn more about Covaris, visit their website at www.covaris.com
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Field Services Engineer jobs in Baltimore, MD, United States
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