Regional Manager

Houston, TX, United States

There’s more to Morgan Group than our 65+ multi family properties. We celebrate diversity and are committed to creating an inclusive environment for all employees. At Morgan Group, it’s about the people who work for Morgan, our residents, our construction team, and adhering to our key values that make us who we are as a company. Our success comes from finding, retaining, and supporting the highest quality talent by offering full-time employees a variety of benefits including:

Training

Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)

Health Savings Account

Voluntary Life Insurance

Long-Term Disability Insurance

Company Paid Life Insurance

Company Paid Short-Term Disability Insurance

401K (Traditional & Roth) with Company Match

Employee Assistance Program

Vacation

Sick

Floating Holiday

Holiday Schedule

Referral Bonus Program

This position is also eligible for quarterly bonus program. How does Morgan Group benefit you?

The Morgan Group provides you with an excellent opportunity to learn about the multi-family industry and to grow in your career you never thought possible. Whether you are interested in Property management, maintenance, construction, or development, at Morgan, you’ll get the training and support from your team that you need to excel in your role and reach your full potential.

What You'll Do

Essential Job Functions:

Manage the operations, financial responsibilities and marketing for the assigned portfolio. These duties include but are not limited to the following:

Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook.

Adhere to all Fair Housing laws.

Ensure the property offices and maintenance shops are consistently professional, clean, and well-maintained.

Supervise Community Managers.

Conduct quarterly (or more frequent), property inspections and check the accuracy of the Annual Archiving Checklist prepared by each Community Manager.

Manage all capital projects.

Work closely with the Development Team on new construction projects.

Prepare monthly financials, executive summaries and variance reports.

Provide additional financial information to owners and/or MORGAN senior management team.

Prepare and submit annual budget data to the Senior Vice President.

Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income.

Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Senior Vice President, marketing team and/or owner(s).

Create, maintain and encourage excellent resident relations . This includes but is not limited to the following:

Promptly attend to and resolve escalated resident or vendor-related complaints/concerns.

Require all Team Members to be professional and friendly to the residents while adhering to MORGAN’s standards of non-fraternization.

Responsible for all personnel issues on the community by following the MORGAN standard. This includes but is not limited to the following:

Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Community Manager, Human Resources and the Senior Vice President.

Monitor professional growth of all direct reports and their respective staffs.

Ensure all team members comply with MORGAN’s dress code.

Complete meaningful annual performance reviews with all team members.

Certify required training is completed by all team members.

Confirm proper safety training is completed.

Comply with all training requirements set forth for this position.

Perform all Essential Job Functions on the Community Manager’s Job Descriptions as business dictates.

Non-Essential Job Functions:

Other tasks as assigned by your supervisor, not listed as essential job functions.

Physical Requirements:

Will need to be on feet (33% to 100%).

Will need to perform the following physical activities (50% to 100%).

Example:

Perform routine office duties such as filing into high and low cabinets; picking up debris on community.

Inspect and show community by accessing upper floor apartments.

push or pull and standing and walking

Inspect and show community.

reach above shoulders

Inspect community.

Typing, writing, and supplies.

Over 50 lbs.

Rare need (less than 1%)

Between 10 – 25 lbs.

Occasional need (1% to 33%)

Less than 10 lbs.

Frequent need (33% to 100%)

NOTE: Lifting and carrying of weights exceeding 50 lbs. is often accomplished with assistance from one or more persons. Examples of heaviest items lifted include, but are not limited to cases of paper, heavy resident packages and cases of soda/water. Wear Personal Protective Gear such as provided back brace, when necessary.

Vision Requirements:

Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence.

Frequent need to see small detail.

Frequent need (33%-50%) to see things clearly beyond arm’s reach.

Hearing, Speaking and Written Requirements:

Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.

Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.

Ability to read, write and understand English.

Driving Requirements:

Frequent need (33%-50%) to utilize personal transportation to inspect apartment communities.

Occasional need (1%-33%) to respond to after hour emergencies.

Must have a valid driver’s license, insurance and car registration if driving for business purposes.

Constant need to be indoors (100%).

Frequently outdoors (33% to 50%) during all weather conditions.

Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%). Example – apartment immediately during or after turnover. Team Member must wear Personal Protective Equipment (N-95 Mask), rubber gloves and eye protection, when necessary.

Travel Required Yes .

Qualifications Education Required High School or better.

Preferred Associates or better.

Experience Required Must have 1 year experience overseeing Class-A portfolio including high-rises. Minimum 5 years of experience as a Regional Property Manager or equivalent is required. Experience with computers (Word and Excel), OneSite and Internet is required.

In addition, proven experience in the following is required:1. Ability to interact well with co-workers, supervisors, guests, vendors, contractors and the public in a professional and pleasant manner.2. Above average organizational and verbal skills.3. Ability to accurately perform intermediate mathematical functions.4. Strong customer service and marketing skills.5. Track record of problem solving and critical thinking skills.

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