Salesforce Marketing Cloud Architect

North Chicago, IL, United States

Job Details

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas immunology, oncology, neuroscience, and eye care and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn.

Job Description

Key Responsibilities

Lead architecture & design strategy of Marketing Automation Platform that will be built as part of Digital Marketing Hub to deliver omni-channel personalized experience to prospects & patients throughout their journey.

Work across BTS Business Relationship Managers, Patient Services Marketing & Consumer marketing organizations to develop & optimize Marketing automation & technology platforms to deliver seamless, unified, & right experience to consumers & patients.

Translate business requirements into well-architected solutions that remarkably demonstrate Salesforce platform & facilitate business outcomes.

Conceive, design, engineer, & implement data & software solutions that solve significant business problems & implement state-of-the-art marketing technology platforms that drive productivity & efficiency gains across Patient Services & consumer marketing functional areas.

Utilize knowledge of Salesforce product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Platform, & App Exchange.

Lead technical design sessions; architect & document technical solutions that are aligned with business objectives.

Conduct formal technical research & define adoption process to solve business problems & improve patient & prospect experiences.

Play a significant role in leading strategy, implementation & operations of marketing automation & technology platforms.

Utilize knowledge of systems development life cycle, client areas functions & systems, & systems application program development technological alternatives.

Design & architect strategies to integrate marketing automation platform with existing & new technologies including but not limited to: SFDC Service Cloud/Health Cloud, Adobe Experience Manager / marketing cloud products, data warehouses hosted in AWS, etc.

Lead technical delivery of custom development, integrations, & data migration elements of Salesforce implementation.

Recognize process inefficiencies across our Salesforce delivery methodology & drive continuous process improvement.

Serve as Architect in server side, client side, & cloud technologies.

Assist in development & activation of marketing automation campaign metadata; standards / nomenclature / taxonomy, governance model & change management.

Run technical scopes & client expectations & provide hands-on, expert-level technical assistance to developers.

Support optimizations of DevOps process for marketing automation platform to gain productivity improvements and reduce the time taken to move the committed code to production.

Collaborate with business stakeholders, technology providers, and other architects to develop roadmap for marketing automation & technology implementations.

Demonstrate creative 'out of the box' thinking to solve difficult problems & champion new technologies to achieve project goals.

Responsible for domain & platform technology within area of expertise on multiple projects.

Demonstrate mastery across a wide range of data & software engineering, including data warehousing, data integration, & software development.

Design & lead the execution of test plans to ensure a quality solution is delivered & demonstrate technical thought leadership.

Build & develop relationships with a large cross-functional team including but not limited to affiliates, subsidiaries, vendors, & industry peer in accordance with AbbVie Values, Vendor Management Office, & Purchasing to further the mission, vision, & goals of the organization.

Responsible for in Marketing Automation Platform design & implementation.

Mentor a cross-functional team on marketing automation/technology platforms & use case development & deployments.

Responsible for building & delivering large scale service-oriented system architecture.

Participate in talent & recruiting activities to help build & grow our team.

ild & grow our team.

Qualifications

Must possess expertise/knowledge sufficient to adequately perform the duties of the job being offered. Expertise/knowledge may be gained through employment experience or education. Such expertise/knowledge cannot be quantified by time.

Required expertise/knowledge includes:

Domain and SFMC Platform Experience;

Knowledge of Salesforce product suite including Salesforce 1, Sales Cloud, Service Cloud, Marketing Cloud, Salesforce Marketing Cloud, Platform, & App Exchange;

Knowledge of systems development life cycle, client areas functions & systems, & systems application program development technological alternatives;

Experience as Architect in server side, client side, & cloud technologies;

experience in Marketing Automation Platform design & implementation; &

building & delivering large scale service-oriented system architecture.

Must have a Bachelors degree or foreign equivalent in Computer Science, Electronics Engineering, Business Administration, or closely related field plus 8 years of domain and platform experience. In the alternative, employer will accept a Masters degree or foreign equivalent in Computer Science, Electronics Engineering, Business Administration, or closely related field plus 4 years of domain and platform experience, or employer will accept a Ph.D. degree or foreign equivalent in Computer Science, Electronics Engineering, Business Administration, or closely related field plus 3 years of domain and platform experience.

Employer will accept any suitable combination of education, training or experience.

100% Telecommuting permitted.

Salary Range: $194,534.90 - $223,500.00 per year

Apply online at https://careers.abbvie.com/en . Refer to Req ID: REF24716Q.

Additional Information

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees. This job is eligible to participate in our short-term and long-term incentive programs.

AbbVie is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.