Billing Specialist
Philadelphia
Job Description Job Description Collections Specialist
Main Points
On site/Hybrid-Philadelphia, PA
Billing for Law firm required
Bachelors Degree preferred
ESSENTIAL FUNCTIONS
Responsible for own portfolio of clients
Maintain strong attorney and client relationships
Perform analysis to resolve and respond to attorney and client issues and queries on a timely basis
Perform collection calls on a daily basis
Maintain level of communication with attorneys and clients via telephone and email
Interact with Billing Department regarding client account status
REQUIRED SKILLS
3-5 years of experience within a high volume law firm Collections experience required
Accounts Receivable knowledge/experience a plus
Ability to work a flexible, hybrid work schedule
Ability to thrive in a fast-paced, collegial work environment
Ability to meet tight deadline
Knowledge of Billing and Collections procedures
Commitment to excellent customer service
Excellent written and verbal communication abilities
Working knowledge of Microsoft applications (Excel, Word, Outlook)
Knowledge of Elite Enterprise and Star Collect preferred experience with Aderant is a plus
REQUIRED SOFT SKILLS
Excellent worth ethic
Teamwork/collaboration
Motivated
Dependability
Adaptability
Active listening
Patience
Detail oriented
Time management
Organization
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