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The Hertz Corporation
Jacksonville, FL, United States
As a Customer Service & Sales Associate, you will be interacting with Hertz rental car customers who come to the counter in order to process their rental. You will not only process customer rentals but will actively consult with customers on the type of rental they need, including any insurance or ancillary benefits or coverage. This position incl
Job Source: The Hertz CorporationWalgreens
Middleburg, FL, United States
Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves cust
Job Source: WalgreensWinn-Dixie Retail Stores
Fleming Island, FL, United States
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Loca
Job Source: Winn-Dixie Retail StoresWinn-Dixie Retail Stores
Orange Park, FL, United States
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Loca
Job Source: Winn-Dixie Retail StoresWinn-Dixie Retail Stores
Middleburg, FL, United States
Overview Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. Job Title: Customer Service Associate Location: Retail Grocery Loca
Job Source: Winn-Dixie Retail StoresPlanet Fitness - Page/JAX Group
Fleming Island, FL, United States
Job Summary The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Han
Job Source: Planet Fitness - Page/JAX GroupWalgreens
Jacksonville Beach, FL, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensWalgreens
Oakleaf Plantation, FL, United States
As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. Along with providing friendly, courteous and efficient service to our customers, Customer Service Associate are also responsible for everything from cash register operations and customer service to merc
Job Source: WalgreensJacksonville, FL, United States
Step into a role with our fast-growing insurance company and embody our core values from day one. We're hiring candidates who are ready to S ay it, Do it - individuals who make promises and deliver, exemplifying our commitment to accountability, trust and action. Join a team where H ere for Each Other isn't just a phrase, but a way of working; where being I nspired by Insurance drives us to deliver N ext Level Effort in all that we do every day. With us, you'll E mbrace, Educate, Evolve - constantly learning, growing, and adapting in a supportive, work environment.
Start your professional journey with a company that's as dedicated to seeing you S.H.I.N.E .!
About the Role
A Personal Lines Associate at Brightway provides a broad range of insurance-related customer service and business development support to our customers and agencies. Providing a high level of support with the goal of maintaining and strengthening those relationships. This role plays an integral part of the "face/voice of Brightway" and works with all levels of the organization to promptly resolve issues to ensure satisfaction.
About Brightway
Established in 2008, Brightway has grown to become one of the largest privately-owned property/casualty insurance distribution companies in the U.S. with more than 350 agencies in 35 states and more than $1.2 billion in annual premiums. Brightway is a purpose and core value-driven organization. We provide a blueprint for a future-proofed life. Through our successful model, agency owners focus on protecting their clients' most important assets through consultation, curated choice, and confidence.
Brightway focuses on our agency owners through back office, marketing support, and constant learning and development. Additionally, Brightway builds, integrates, and launches best-in-class and proprietary technology to help our agency owners better connect with clients to deepen relationships and drive success. Adding high quality talent to our Engagement Center is a priority to Brightway, which begins with our Personal Lines Associates!
Job Responsibilities
Handles requests received in inbound phone calls from customers, agents and others
Proactively makes outbound phone calls with the purpose of providing service or selling additional products/services
Fulfills requesters' needs, ensuring satisfaction
Listens to, and incorporates feedback
Documents activities and follow up in appropriate systems regularly and accurately
Performs other related duties as assigned
Reports activity and outcomes to manager
Requirements
Must have an active Personal Lines Property and Casualty license for state of residence
High school diploma or equivalent and 0-3 years' experience in Customer Service or a related field
Must be proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint)
Skills, Licenses, Certifications
Strong customer service mindset; a desire and ability to deliver service that provides a high level of satisfaction
Strong communicator; must be able to convey ideas in a clear and concise manner
Ability to learn Brightway systems and regularly update activities accurately
Some independent judgment and decision making
Ability to learn, embrace and put into practice new concepts and skills
Able to gather and analyze facts and data, draw some inferences, weigh alternatives and present logical solutions
Able to manage own time, activities and resources
Team player; must be able to contribute to the team and rely on others to achieve objectives
Exhibits our company values on a daily basis:
Say it, Do it Here for Each Other
Inspired by Insurance
Next Level Effort
Embrace, educate, evolve
Enthusiastic relationship builder!
Now is the time join Brightway. You can make your mark here. Contribute to our momentum by helping build our next gen tech ecosystem to help power our agency owners' success. Our culture is driven by our core values, appetite to grow and excitement to collaborate and see our hard work pay off.
Team members at Brightway enjoy:
Competitive salaries (based on research)
Paid Time Off
Medical/Dental/Life/Disability Insurance
401(k) plan with up to a 4% company-match
Tuition reimbursement (regardless of course of study)
Recognition for living our core values
Help us be the brighter way to do insurance!
Customer Service Associate jobs in Jacksonville, FL, United States
ⓘ There was an unexpected error processing your request.
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