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Java Developer- Tech Lead

Phoenix, AZ, United States

Role Details

Role/Title: Java Developer- Tech Lead x2

Remote or Onsite: Hybrid (3 days onsite/ 2 days remote)

Position Type: Contract (6+ months)

Role Description

This team oversees servicing Technology; all of data and analytics/ servicing data.

Supporting the customer service domain and building capabilities for CCP and frontline engineers

Building in speech to text scalable engine that can convert conversations into a transcript.

Java/DB/Bigdata/GCP :: DB ? RDBMS /NO SQL

Java/ AI/ML

Java, DB, API, Secondary – Python :: DB ? RDBMS /NO SQL

Summarization Use Case

Speech to Text – scalable engine

experience with machine learning would be plus.

GCP and GCP services are a big plus

Gen AI experience is a big plus

Back-end server side no Front-end; building microservices and data related work.

Current needs are around senior engineers- tech leads that would be comfortably mentoring junior engineers and will have 3 scrum teams.

10+ years experience just not as an individual contributor but also as a hands-on tech lead

Qualifications

We are seeking an experienced Java Developer to join our dynamic team as a Tech Lead. This role is ideal for a seasoned professional with a robust background in API development and a passion for mentoring junior engineers. You will be responsible for leading multiple scrum teams to support our customer service domain and build capabilities for frontline engineers.

Key Responsibilities:

• Lead and mentor a team of senior and junior engineers across three scrum teams.

• Oversee the development and deployment of scalable microservices and data solutions.

• Drive the implementation of a speech-to-text engine capable of converting conversations into transcripts.

• Collaborate with cross-functional teams to deliver Gen AI use cases including summarization and speech-to-text.

• Ensure robust API development and integration.

• Work closely with data and analytics teams to enhance servicing technology capabilities.

Requirements:

• 10+ years of experience in software development, with at least 5 years in a leadership role.

• Proficiency in Java and extensive experience in developing APIs.

• Strong understanding of back-end server-side development, with no front-end responsibilities.

• Experience with Google Cloud Platform (GCP) and GCP services is a significant plus.

• Exposure to machine learning concepts is a plus.

• Excellent problem-solving skills and the ability to work in a fast-paced environment.

• Strong communication skills and the ability to mentor and guide junior engineers.

Nice to Have:

• Experience with Python.

• Familiarity with machine learning.

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