Service Advisor

Service Advisor Great Service Advisors don't just write Repair Orders-- they cultivate and nurture customer relationships.

We are building something special at Castle Automotive, and want you to be a part of it.

What We Offer: Top-tier compensation

Career growth opportunities

A high-traffic dealership

Supportive leadership

The opportunity is here – are you ready?

What You’ll Do: As a Service Advisor, you'll manage the flow of the service drive while making sure every customer receives prompt, professional, and friendly service. You'll own the customer experience from check-in to delivery, answer questions about vehicle concerns, warranties, and repairs, and help ensure technician time is used efficiently. You'll work closely with the shop and maintain strong customer satisfaction scores.

What’s In It For you: 401(K) with company match

Major medical (50% employee paid premium), Dental, Vision insurance options

Voluntary Benefits (Accident, Critical Illness, Disability, and more)

Life Insurance

Paid Time Off

Employee vehicle purchase discounts

Career advancement

Employee Wellness: Access toEAP, health, legal, and financial resources to support your overall well-being

What You’ll Bring to the Team: Previous Service Advisor/Writer experience, minimum of 2 consecutive years

Fantastic communication skills with your customers

Professional, well-groomed personal appearance

Consistent record of service and sales success

Strong record of positive customer satisfaction results

Team oriented and self-motivated

Able to work with little supervision

Clean driving record and valid driver’s license

Service Advisor: $61K - $83K, up to $150K annually for top performers

To learn more about us visit: https://jointeamcastle.com/

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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