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Oldcastle Payroll, Inc.
Atlanta, GA, United States
Job ID: 498356 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used e
Job Source: Oldcastle Payroll, Inc.CRH
Atlanta, GA, United States
Job ID: 498356 CRH is a leading global diversified building materials group, employing over 75,800 people at more than 3,160 locations in 29 countries. CRH is the leading building materials company in North America and the world. We manufacture and distribute a diverse range of superior building materials, products, and solutions, which are used e
Job Source: CRHBERKSHIRE HATHAWAY SPEC INS
Atlanta, GA, United States
Employer: Berkshire Hathaway Specialty Insurance Company Job Site: 500 NorthPark Town Center, 1100 Abernathy Road NE, Suite 1200, Atlanta, GA 30328 Job Title: Director, IT (Atlanta, GA) Job Duties: The Director, IT is senior role responsible for leading the technical architecture and development of major components of our claim’s platform and larg
Job Source: BERKSHIRE HATHAWAY SPEC INSOldcastle Payroll, Inc.
Atlanta, GA, United States
Job ID: 497820 CRH's Americas Materials, a division of CRH, is the leading vertically integrated supplier of aggregates, asphalt, ready mixed concrete and paving and construction services in North America. Our operations span North America with over 28,000 employees at close to 1,600 locations in 43 US States and 2 Canadian provinces. Position Ov
Job Source: Oldcastle Payroll, Inc.OLDCASTLE APG, INC.
Atlanta, GA, United States
Job ID: 497679 Oldcastle APG, a CRH Company, is the leading provider of outdoor living solutions in North America with an award-winning portfolio that enables customers to Live Well Outside. Inspiring endless possibilities with enduring performance, its collection of premier building products create inviting outdoor spaces where people connect, re
Job Source: OLDCASTLE APG, INC.Koch Industries
Atlanta, GA, United States
Your Job Georgia-Pacific (GP) is seeking a Senior Business Analyst in Atlanta, GA to be a part of our Customer Experience IT team to drive change in how we think about and interact with our customers. You will work closely with business leaders to define opportunities, map system processes and technologies to support business strategies, improve c
Job Source: Koch IndustriesKoch Industries
Atlanta, GA, United States
Your Job Georgia-Pacific (GP) is seeking a Senior Business Analyst in Atlanta, GA to be a part of our Customer Experience IT team to drive change in how we think about and interact with our customers. You will work closely with business leaders to define opportunities, map system processes and technologies to support business strategies, improve c
Job Source: Koch IndustriesGeorgia IT Inc
Atlanta, GA, United States
Job Title: Data Analyst Location: Remote - Atlanta, GA Duration: 6 months Pay Rate: DOE US Citizens and Green cards are Preferred. Key Responsibilities: Data Extraction and Compilation: Leverage your in-depth knowledge of the property and casualty insurance industry to identify relevant data sources, extract pertinent information, and co
Job Source: Georgia IT IncAtlanta, GA, United States
Intro:
At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show.
Job Overview:
As a Customer Insights Analyst, you design research projects, analyze the results, and communicate your findings to ensure the company makes customer-driven decisions at all levels of the organization.
Roles You Will Play:
The Researcher
Design and conduct primary research programs focused on understanding brand perceptions and identifying customer needs, priorities, motivations, and price sensitivity
Collect data using your custom-built surveys, focus groups, and pilot tests combining this information with existing business data and secondary research to paint a full picture
Use customer profiling and segmentation to inform Cortlands promotional, marketing, pricing, and product-design decisions
Analyze and track trends from existing resident satisfaction survey programs
Iterate and improve upon Cortlands existing research programs; explore and present new research methodologies as technology evolves
Manage the day-to-day relationship with research vendors and agencies
The Advocate
Serve as the voice of the customer, documenting the customers perspective and ensuring it gets considered when making business decisions
Proactively deliver customer analysis to the digital marketing, property management, asset management, architecture, and product design teams
Translate complex data and reports into practical business insights; communicate your recommended actions to a variety of audiences clearly and concisely
Examine customer experience metrics to identify cause-effect relationships between business decisions and financial outcomes
Serve as a cross-company liaison, connecting the right teams with the right customer insights
The Impact You Can Make
You constantly search for new questions to ask and answer, and you see customer insights as a fun challenge to tackle and mystery to solve.
Youll become the go-to expert for customer insights, weaving together inputs from multiple channels to uncover powerful trends and analysis for the organization.
Thanks to your keen eye for collecting, analyzing, and sharing the right data, the company is making smarter, better-informed, and better-coordinated decisions, resulting in improved customer experience and unmatched financial performance.
Building Blocks of Success:
Strong 2+ years experience working in customer insights, consumer behavior, customer experience research, behavioral economics, product development, brand marketing, or similar business analytics functions
Bachelors degree in related field
Stellar written communication and verbal presentation skills
Ability to translate complex ideas into concise messages relevant for each audience
Proven history of learning and using business software self-sufficiently
Strong sense of curiosity and a passion for data
Basic statistical analysis skills; ability to communicate statistical concepts to laypersons
Preferred experience designing and administrating market-research projects
Intermediate Microsoft Excel experience required
Preferred experience building surveys in an online platform such as Alchemer, Qualtrics, Medallia, Survey Monkey, or similar software
Preferred knowledge of Microsoft SQL Server, R, Python, xlwings, or VBA
Outro:
At Cortland, we create, reimagine, and manage apartment communities for residents nationwide. Headquartered in Atlanta, GA, we have communities and regional offices all over the country, as well as overseas. From product design and procurement to general contracting and property management, we do it all to make sure our communities are the perfect setting for living life to its fullest.
Our success is fueled by our belief in a better life where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We come to work every day to create possibilities for people possibilities that translate into superior living spaces and experiences designed to inspire our residents, associates, and investors to live a better life focused on what matters most to them.
Cortland is an equal opportunity employer, and were proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information, or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email [email protected] or call 404.965.3988.
Cortland is a drug-free workplace.
Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.
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Email Alert for Customer Insights Analyst - Atlanta, GA jobs in Atlanta, GA, United States
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