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FREEMAN
Chicago, IL, United States
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new te
Job Source: FREEMANBeyond Finance
Chicago, IL, United States
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care,a culture focused on compliance and ethics, supportive user-centric technology, and customized financial solutions, we've helped over 300,000 clients
Job Source: Beyond FinanceCision
Chicago, IL, United States
Cision employs the brightest, most passionate people in the tech industry. We’d love for you to join our growing team! We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most important measure of our success is yours. We are looking for a detail
Job Source: CisionCIBC
Chicago, IL, United States
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they
Job Source: CIBCJobRialto
Chicago, IL, United States
Job Description: The Senior Salesforce Developer is responsible for executing declarative tasks within projects. The Senior Salesforce Developer will receive work from other team members or clients and provide recommendations on sound solutions to solve complex business problems directly. The Senior Salesforce Developer is expected to maintain d
Job Source: JobRialtoCanadian Imperial Bank of Commerce
Chicago, IL, United States
Senior Salesforce Developer page is loaded Senior Salesforce Developer Apply locations Chicago, IL time type Full time posted on Posted 2 Days Ago job requisition id 2312795 We’re building a relationship-oriented bank for the modern world. We need ta
Job Source: Canadian Imperial Bank of CommerceCIBC
Chicago, IL, United States
Were building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing whats right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they a
Job Source: CIBCTata Consultancy Services
Chicago, IL, United States
• 10+ years of total IT exp • Experience working on Salesforce platforms or other CRM software packages • Direct experience working on CRM projects for middle market and enterprise size companies • Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development • Experience and e
Job Source: Tata Consultancy ServicesChicago, IL, United States
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Salesforce Service Senior Developer typically holds a critical role within a company, focusing on designing, implementing, and maintaining solutions within the Salesforce platform to enhance business processes and improve overall functionality. This position, under minimal supervision, plays a key role in supporting and enhancing our Salesforce Service Cloud environment. The Salesforce Service Senior Developer will be responsible for a wide range of tasks, including administration, configuration, development, and user adoption. The Developer will collaborate closely with internal stakeholders to identify and implement solutions that optimize our customer service operations.
This position will support our IT team and is eligible to work a remote schedule.
Essential Duties & Responsibilities
This position, under minimal supervision, plays a key role in supporting and enhancing our Salesforce Service Cloud environment.
The Salesforce Service Senior Developer will be responsible for a wide range of tasks, including administration, configuration, development, and user adoption.
The Developer will collaborate closely with internal stakeholders to identify and implement solutions that optimize our customer service operations.
Manage user accounts, security settings, and data governance within Service Cloud
Configure workflows, automation rules, and custom objects to streamline service processes.
Design and implement reports and dashboards for insightful service performance analysis.
Develop custom functionalities and integrations to extend Service Cloud capabilities.
Utilize Apex programming language, Visualforce frameworks, and Lightning components to create user-centric solutions.
Maintain and troubleshoot existing code base to ensure optimal performance.
Collaborate with cross-functional teams to ensure seamless integration of Service Cloud functionality with backend systems.
provide technical leadership and guidance to junior Developers & offshore development teams.
Stay up-to-date on the latest Sales & Service Cloud functionalities and best practices
Proactively identify opportunities to improve efficiency and effectiveness within the Service Cloud environment.
Education & Experience
Bachelor’s degree in computer science, Information Technology, or a related field.
6 - 9 years of total IT experience.
Minimum 5 years of experience in administering and developing within Salesforce Service Cloud.
Proficient with Salesforce Sales and Service Cloud, including both Classic and Lightning components.
Hands-on experience with Apex and Force.com development.
Extensive experience with Lightning Web Components (LWC).
Strong understanding of Salesforce architecture and data management principles.
Experience in migrating changes across systems using CI/CD technologies like Salesforce DX, Jenkins, and ANT.
Capable of providing technical leadership and guidance to offshore development teams.
Skilled in collaborating with business analysts to translate requirements into implementable solutions.
Ability to conduct comprehensive code reviews, oversee testing processes, and maintain detailed documentation.
Excellent communication and collaboration skills to effectively work with internal stakeholders and team members.
Ability to troubleshoot complex technical issues and innovate solutions that enhance system functionality and user experience.
Travel Requirements
Travel up to 25%
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
Medical, Dental, Vision Insurance
Tuition Reimbursement
Paid Parental Leave
Life, Accident and Disability
Retirement with Company Match
Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
Email Alert for Salesforce Service Senior Developer jobs in Chicago, IL, United States
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