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Great Expressions Dental Centers
Neptune Beach, FL, United States
Patient Coordinator Jacksonville, FL, USA Req #1685 Wednesday, May 29, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handl
Job Source: Great Expressions Dental CentersGreat Expressions Dental Centers
Jacksonville Beach, FL, United States
Patient Coordinator Jacksonville, FL, USA Req #1776 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handli
Job Source: Great Expressions Dental CentersCoast Dental and Orthodontics
Jacksonville, FL, United States
Description Job Purpose Assist dentist in providing dental treatment, care and education to patients. Must possess strong knowledge and skill of clinical needs, and working knowledge of back office dental procedures and dental administrative functions. Must have Expanded Duties Certificate and/or Radiography Certification upon hire or within nine
Job Source: Coast Dental and OrthodonticsRestore First Health
Jacksonville, FL, United States
Restore First Health Restore First Health offers advanced care for chronic wounds in Georgia, New Jersey, Pennsylvania, Kansas, Colorado, Texas and Florida. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what yo
Job Source: Restore First HealthGreat Expressions Dental Centers
Neptune Beach, FL, United States
Patient Coordinator Jacksonville, FL, USA Req #1685 Wednesday, May 29, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handl
Job Source: Great Expressions Dental CentersL C Industries
Mayport, FL, United States
DESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entir
Job Source: L C IndustriesLCI
Mayport, FL, United States
DESCRIPTION: Provide assistance in all customer related matters. Backup and assist Customer Service Representatives. Responsible for all customer related matters. Maintain a positive and friendly demeanor when assisting customers. Able to navigate Axapta to create and release sales orders. Communicate with customers and vendors throughout the entir
Job Source: LCINational Veterinary Associates
Jacksonville, FL, United States
Are you looking for a rewarding job with benefits and a great work/life balance? Our specialty oncology and internal medicine hospital is currently seeking a Client Care Coordinator to join our pet-loving team! Our CCC's play a major role in our clie Care Coordinator, Coordinator, Hospital, Client Service, Health, Healthcare, Medical
Job Source: National Veterinary AssociatesJacksonville, FL, United States
Patient Coordinator
Jacksonville, FL, USA
Req #1776
Thursday, May 16, 2024
As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general administrative tasks. You will play a vital role in ensuring the smooth operation of the dental practice and maintaining a positive patient experience.
Responsibilities:
Provide a warm and friendly welcome to patients as they arrive at the dental practice.
Ensure a comfortable and inviting waiting area for patients.
Maintain a professional and courteous demeanor when interacting with patients.
Schedule appointments for patients, considering their preferences and the availability of dental staff.
Confirm and remind patients about upcoming appointments via phone or other communication channels.
Coordinate with dental staff to manage the appointment calendar efficiently.
Collect and update patient information accurately, including personal details and medical history.
Create and maintain patient records in the dental practice management system.
Ensure patient records are kept confidential and comply with privacy regulations.
Verify and update patient insurance information.
Calculate and collect co-pays, deductibles, and other payments from patients.
Process insurance claims and coordinate with insurance providers for billing inquiries or issues.
Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies.
Provide clear instructions to patients regarding pre-appointment preparations, forms, and paperwork.
Maintain the cleanliness and organization of the reception area.Coordinate with dental staff to ensure a smooth patient flow and optimize scheduling efficiency.
Communicate effectively with dental hygienists, assistants, and dentists regarding patient arrivals, emergencies, or changes in scheduling.
Requirements:
High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
Proficient in using dental practice management software and general office applications (e.g., MS Office, email, appointment scheduling systems).
Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
Attention to detail and accuracy in maintaining patient records and managing financial transactions.
Knowledge of dental terminology, procedures, and insurance processes is desirable.
GEDC is committed to diversity and inclusion and is proud to be an equal opportunity employer. All qualified applicants are welcomed and encouraged to apply.
Other details
Job Family
Patient Support
Job Function
Office Operations
Pay Type
Hourly
Min Hiring Rate
$18.00
Max Hiring Rate
$20.00
Email Alert for Dental Care Coordinator jobs in Jacksonville, FL, United States
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