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Job Details
Job Location
Greenway KIA At The Avenues - JACKSONVILLE, FL
Greenway Kia at the Avenues is seeking a Receptionist for the Sales Department. The Receptionist answers incoming telephone calls and greets visitors in a friendly and helpful fashion. He or she sets the tone for our busy Dealership by being the welcoming first impression for guests. The receptionist is an outstanding listener and information source. The receptionist helps customers by answering calls in a professional manner and contacts the correct personnel with exceptional customer service. In addition, he or she performs light data entry, operates the telephone switchboard for call routing, and communicates with the sales team to direct the flow of customers.
The ideal candidate must have strong phone, customer service and computer skills. We expect excellent communication and interpersonal skills along with the ability to be prompt and attentive to your scheduled shift. Previous experience in a position of similar responsibility is preferred. Candidates must have a high school diploma or GED.
RESPONSIBILTIES:
Greet all customers in a warm, sincere and helpful manner
Answer dealership group phones and directs calls as necessary
Coordinates questions and issues with the appropriate department personnel
Provides administrative assistance as needed
Addresses customer concerns and issues or escalates them as needed
Performs other duties as assigned
QUALIFICATIONS: Previous customer service or related experience preferred
Highly professional and dependable
High school diploma or GED required
Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
Excellent telephone skills
Strong organizational and time management skills
Helpful attitude and friendly demeanor
Strong computer and internet skills, including Microsoft Office suite
BENEFITS: Excellent advancement opportunities
Employee Purchase and Service Discounts
Team-oriented, professional and fun work environment
Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, Pennsylvania, Tennessee, Texas, and China. The Group's 44 domestic automotive dealerships include some of the nation's top ranked performers in sales, service, customer satisfaction, and profitability. Greenway Automotive Group is an Equal Opportunity Employer.
Greenway Kia at the Avenues- Receptionist jobs in Jacksonville, FL, United States
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