FileNet Dev & Support Engineer

Job Title: FileNet Dev & Support Engineer

Location: Phoenix, AZ or Charlotte, NC

Job Type: Contract

Experience: 5-8 years

Job Overview

We are seeking an experienced FileNet Dev & Support Engineer to join our client's platform engineering team. In this role, you will be responsible for the development, configuration, administration, and production support of IBM FileNet 5.x environments, while driving automation and cloud transformation initiatives across a distributed enterprise platform.

Key Responsibilities

Perform IBM FileNet administration, configuration, and change management

Execute content mass updates using FileNet APIs and manage vulnerability remediation

Integrate FileNet with storage devices, cloud storage grids, and other cloud technologies

Oversee deployments, troubleshooting, and support activities; perform smoke testing post-deployment

Monitor application health using tools such as Splunk, AppDynamics, Prometheus, and Grafana

Drive automation, cloud transformation, and CI/CD pipeline initiatives

Manage documentation and operational processes via Confluence, JIRA, and ServiceNow

Design complex system upgrades and develop long-range plans to prevent recurring issues

Mentor team members and provide expert counsel to senior leadership

Required Skills IBM FileNet 5.x - development, configuration, and operational expertise

FileNet APIs for content management and mass updates

Monitoring tools: Splunk, AppDynamics, Prometheus, Grafana

Cloud integration, object storage, and file storage concepts

API or Microservices development (2+ years)

IT Service Management solutions (3+ years)

Distributed server platform experience (3+ years)

Application production support (2+ years)