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SurePrep
Irvine, CA, United States
This is a Remote Role About the Organization SurePrep's software solutions 1040SCAN, SPbinder and TaxCaddy plus onshore and offshore tax preparation outsource services allow accounting firms to increase productivity and profitability while promoting a completely digital tax workflow. SurePrep provides the most automated solutions available to stre
Job Source: SurePrepPerseus Group, Constellation Software
Newport Beach, CA, United States
Role : The goal of CAKE is to solidify and grow our client base through the cooperative efforts of employees at all levels. To help us achieve this goal, we promote professional development to serve the needs of our employees and the growth we are building together. By working together, increasing efficiencies and focusing on quality and profitabi
Job Source: Perseus Group, Constellation SoftwareLexitas
Long Beach, CA, United States
3780 Kilroy Airport Way #300, Long Beach, CA 90822, USA Req #121 Friday, May 31, 2024 SUMMARY: The Client Success Manager (CSM) will be responsible for building and nurturing relationships with existing house accounts, as well as identifying and pursuing opportunities with potential copy side targets. The CSM’s primary objective will be to drive
Job Source: LexitasForward Air
Irvine
Company Overview: Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and
Job Source: Forward AirAmaze
Newport Beach, CA, United States
Amaze is the parent company to several organizations. www.amaze.co, www.spri.ng and a growing managed services business that integrates personalization technology into the largest e-commerce stores. Amaze provides creator success solutions, including a merchandising platform, advanced commerce design application, and scalable managed services to he
Job Source: AmazeNew Charter Technologies, Llc
Santa Ana, CA, United States
Job Category : Non-Help Desk Service Delivery Greystone Technology is looking for creative, self-accountable IT professionals to engage in our fast-paced, people-driven service model. Average IT people tend to be great at solving technical issues, but poor at understanding the true problems that need to be solved. We’ve redesigned the way techno
Job Source: New Charter Technologies, LlcPerseus Group, Constellation Software
Newport Beach, CA, United States
Purpose of the Position This is a Senior level position within the Client Success Team focusing on a mature client portfolio while acting as a leader on the team to guide, educate and mentor team members. Image The goal of CAKE is to solidify and grow our client base through the cooperative efforts of employees at all levels. To help us achieve thi
Job Source: Perseus Group, Constellation SoftwareMKS Instruments, Inc.
Irvine, CA, United States
Spectra-Physics, Ophir, Newport and ESI are brands within the MKS Instruments Photonics Solutions division. We provide a full range of solutions including lasers for precision industrial and scientific research applications, laser and LED measurement, beam profiling, precision motion control, optical tables and vibration isolation systems, photonic
Job Source: MKS Instruments, Inc.Huntington Beach, CA, United States
Our mission is to speed and simplify prior authorization management, enabling our clients to deliver faster, easier healthcare to their patients.
Valer's technology automates submissions, status checking, verification, reporting, and EHR synchronization across all healthcare settings, specialties, and payers from one platform and portal.
All built around each of our clients.
We are searching for people who, like us, are passionate about software as a SERVICE.
Service is at the core of our software-as-a-service platform, Valer®. Our platform is the heart of the company and the service to our customers is the soul. Every single person at our company, our engineering team included, interfaces with our customers and delivers magic with our platform. As a consequence, our customers love us and are true partners with our team.
Valer® is a cloud-based application automating healthcare revenue operations and providing connectivity solutions among health care insurers and providers. We are committed not only to improving but transforming healthcare. If you want to board a rocket ship, work hard, play hard, and have wonderful career opportunities, then we want to hear from you.
Our Client Success Team is an integral component of our service. They are people who work closely with both our customers and engineers to ensure that our platform is providing optimal benefit to our customers. The ideal candidate will be a team player, able to approach problems from the customer's perspective, coachable, and true to their word.
Here's a sample of what you'll be doing:
Support new client Implementations and expansions
Provide ongoing customer support post implementation
Work closely with clients and internal teams to support and optimize Valer
Assist with customization of clients' workflow
Provide training to users on Valer platform
Develop close relationships with our customer leadership and users
Work with the Sales and Executive Teams during sales process.
This position features opportunity for professional growth. Some travel will be required. The company is currently remote, but we expect to pivot to a more hybrid arrangement, allowing for remote employees to travel occasionally to the headquarters in Huntington Beach, California.
Please note: If you have don't have a minimum of one year experience in healthcare but still believe yourself to be a great fit for this position, send us a message to convince us to make an exception. And if you do, then we know you've read this job description.
Our customers are front line healthcare providers, so please do not apply if you do not respect the work they have done during the COVID-19 pandemic.
Requirements
Y our "must have" skills/experience : High EQ with capacity to hear both what's being said and what's not being said;
Healthcare experience (1 year minimum*);
Srong and diplomatic communicator and relationship manager;
Passionate professionalism;
Tech savvy and openness to learning some technical aspects of our business;
Creative and cool-headed problem solver;
Ability to work in fast-paced environment and thrive within ambiguity;
Collaborator and commitment to being an integral component of delivering our vision.
Additional skills/experience that would be "nice to have":
Startup experience;
Client support, implementation, and/or services experience;
Strong written communication and documentation skills;
Tech, coding, and/or IT background or experience;
Teaching or coaching experience and skills;
Project management experience - formal or informal;
Willingness to have some workweek schedule flexibility.
Education : Bachelor's degree (preferred)
Benefits
Job Type: Full-time with benefits package
Email Alert for Client Success Associate jobs in Huntington Beach, CA, United States
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